Sales Development Representative

Summary

Join our growing team as a Sales Development Representative! You will play a crucial role in pre-qualifying leads for our Sales team, ensuring only the most promising prospects are pursued. This fast-paced position requires strong communication and organizational skills, along with experience in appointment setting or telemarketing. If you thrive in a challenging environment and are committed to success, this is an excellent opportunity. The role involves interacting with leads, scheduling appointments, and maintaining accurate records. We are seeking a dependable and detail-oriented individual who enjoys working in a team setting.

Requirements

• Minimum of 2 years of experience in appointment setting, telemarketing, or similar roles
• Excellent communication, interpersonal, and organizational skills
• Exceptional customer service skills and courteous phone manner
• Proficient in MS Office Suite or similar software
• Ability to work in a fast-paced environment, handling multiple tasks while staying highly organized
• Ability to work independently and as part of a team
• Adaptability and strong problem-solving skills
• Excellent note-taking and record-keeping abilities

Responsibilities

• Book potential candidates' appointments
• Pre-qualify leads by following a script and scheduling appointments for the Sales team
• Engage with leads professionally and courteously, building rapport and understanding their needs
• Conduct a prequalification process to ensure leads meet the criteria for services/products offered
• Maintain accurate records of lead interactions and appointment scheduling activities in the designated CRM system
• Collaborate with the Sales team to ensure seamless handoff of qualified leads for further sales discussions

Preferred Qualifications

• Dependable and reliable, with a consistent work ethic
• People-oriented, enjoys interacting with others, and comfortable working in a team setting
• Detail-oriented, with a focus on the intricacies of tasks rather than the broader picture