Sales Engineer

Summary

Join FireMon, a leading cybersecurity company, as a Sales Engineer and contribute to their innovative environment. You will be responsible for explaining, demonstrating, and communicating FireMon's value proposition to potential customers. This role involves conducting discovery conversations, creating presentations, connecting technical features to business needs, and monitoring evaluation activities. You will also partner with clients to ensure system adoption and collect metrics to prove the product's value. As a technical expert, you will lead product demonstrations, maintain personal lab environments, and work with channel partners to enhance their technical competency. Additionally, you will stay updated on competitor products, provide feedback to product marketing, and collaborate with the engineering team to troubleshoot issues. This position requires strong communication, presentation, and problem-solving skills, along with a collaborative and adaptable approach.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or another related field
• Three or more years of experience that emphasizes networking knowledge, firewall management, vulnerability risk assessment, or related technologies
• Strong network security skills with an emphasis on firewall management (Cisco, Palo Alto, Juniper, Check Point, Fortinet etc.) and network risk assessment technology
• Strong presentation skills with the ability to build quick audience rapport
• Ability to present and educate to all levels in an organization
• Ability to handle diverse Q&A sessions during presentations
• Strong organizational skills coordinating both internal and client resources
• Strong problem-solving capabilities with a ‘get it done attitude, helping to overcome any technical hurdles or objections, with the adoption and implementation of FireMon solutions during the presales process
• Team player with excellent oral and written communication skills with the ability to work independently when required
• Ability to adapt and work efficiently in a rapidly changing dynamic environment with a willingness to manage multiple simultaneous projects
• Possess autonomous and self-sufficient qualities
• Willing to travel up to 25 %
• Flexible and able to handle and prioritize multiple tasks
• Possess a positive attitude and works well with others
• Exercises sound business judgement while displaying professional and appropriate behavior
• Maintaining reliable and predictive attendance

Responsibilities

• Professionally and independently conduct discovery conversations and needs analyses
• Create and deliver persuasive presentations to prospective clients
• Connect technical product features to business drivers and pain points
• Monitor and document evaluation activity, collaborating closely with the client to ensure business requirements are well defined, the system is configured appropriately, and key objectives are well defined
• Fully understand the client’s business model and organizational structure
• Partner with clients throughout the evaluation to ensure strong adoption of system usage is in place, and the necessary metrics for the evaluation are collected to prove the product value proposition after the evaluation period
• Act as the technical point of contact during the sales cycle running product demonstrations
• Serve as the technical expert and trusted resource
• Demonstrate an expert-level understanding of FireMon’s product portfolio, architecture, and key technical strengths
• Set up and maintain personal lab environments to perform testing and proof-of-concepts
• Work with channel partners to develop their technical competency in selling and discussing FireMon solutions
• Effectively lead online presentations and be comfortable engaging the client’s technology team discussing product requirements and positioning
• Keep up to date on competitor’s products in the market and provide feedback and input to product marketing on roadmap requirements and product direction
• Work closely with the engineering/ development team on troubleshooting any issues, providing detailed input to diagnose and resolve client issues
• Build relationships with multiple functions, including managerial and executive levels, as required
• Assist with planning and execution of joint calls with Account Managers and other team members when required. (i.e., product management, engineering, support)
• Speed up the sales cycle by overcoming technical objections
• Work with our Device Engineers to resolve device-related issues in customer environments