ForgeRock is hiring a
Sales Engineer

Summary

The job is for a Sales Engineer at Ping Identity, where the employee will engage in customer meetings, demonstrations, and proof of concepts, showcasing the business and technical benefits of solutions. The role requires significant experience with enterprise-level software systems, knowledge of open standards and protocols relating to identity and security, familiarity with using REST APIs and working with JSON data, and engaging interpersonal skills.

Requirements

• Significant experience with enterprise-level software systems in a customer-facing role, such as pre-sales or consulting
• A demonstrable interest in computer security or cybersecurity
• Knowledge of open standards and protocols relating to identity and security
• Familiarity with using REST APIs and working with JSON data to integrate with web services is essential
• Knowledge of key foundational infrastructure and networking technologies such as virtual machines, TCP/IP, DNS, HTTP/S, load balancers, proxies, etc
• Experience with one or more typical cloud service providers such as AWS, GCP, Azure, and deployment technologies such as Kubernetes and Terraform is beneficial
• Engaging interpersonal and customer service skills: verbal, written, and listening/understanding, alongside good objection handling and solution discovery skills
• Ability to relate proposed solution technical capabilities back to customer needs in a narrative style
• Ability to work with a high level of self-direction and/or collaboratively with team and customers
• A passion for learning; the ability to learn in a self-directed way and to seek out help and guidance when it is required

Responsibilities

• Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proofs of concept, and RFx responses
• Be the go-to technical expert on solutions for customers, partners, and internal teams
• Establish enduring relationships with customers and become their trusted advisor
• Collaborate with the sales team to deliver revenue
• Coordinate, throughout sales cycle, pre-sales efforts with a post-sales service delivery team
• Meeting, both virtually and in-person to deliver presentations, whiteboarding sessions, and demonstrations of Ping solutions and their value to customers, partners, and industry events
• Provide insightful feedback on product enhancements and customer needs to product owners

Benefits

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)