Sales Engineer

Summary

Join M-Files as a Sales Engineer and leverage your technical expertise to drive successful pre-sales engagements. Collaborate with sales representatives, provide technical consultations, and build strong customer relationships. You will script and deliver product demos, address technical objections, and assist with integrations. This role requires proven pre-sales experience, strong communication skills, and the ability to explain complex technical concepts clearly. M-Files offers a competitive compensation package, including base salary plus uncapped commission, along with various benefits.

Requirements

• Bachelor’s degree in a relevant field (Computer Science, MIS, Engineering, etc.)
• Proven experience (typically 3+ years) in a pre-sales environment, supporting sales cycles
• Strong communication skills, both written and verbal
• Ability to translate complex technical concepts into clear, compelling messages for non-technical audiences

Responsibilities

• Collaborate with sales representatives to provide technical expertise during the sales process
• Assist in qualifying opportunities and managing proof-of-concept (POC) processes
• Script, configure and deliver value-driven product demos to prospects
• Understand the product thoroughly and explain its value, benefits, features and technical details to potential clients
• Address technical objections or questions raised by prospects
• Assist developers with initial integrations and third-party solutions
• Build strong relationships with customers by understanding their needs and tailoring technical solutions
• Work closely with internal teams (engineering, product, and support) to ensure customer success
• Collaborate with sales teams to chase leads, convert customers, and upsell to existing clients
• Provide technical thought leadership to maximize business value for customers

Benefits

• Base & Commission - M-Files offers excellent compensation including a base salary plus commission on sales. There is no cap on commission
• As a remote enabled company our team members enjoy the flexibility to establish their own life/work balance
• 10 paid holidays annually
• Unlimited PTO
• Matching 401K Plan (25% of employees' contribution up to the IRS max)
• Health insurance (PPO and HDHP/HSA plans offered)
• Access to Health & Wellness App (Modern Health)
• Dental insurance
• Vision insurance
• Monthly Remote Stipend
• Life insurance (1x employee salary)
• Short-term disability (employer paid)
• Long-term disability (employer paid)
• Flexible Spending Plan (medical and dependent)