Sales Manager

Summary

Join BigCommerce's Mid-Market Sales team as a Manager, driving revenue growth and leading a high-performing sales team. This remote US-based role requires 5+ years of SaaS sales experience and 2+ years of sales management. You will be responsible for new merchant acquisition, exceeding sales targets, and mentoring sales executives. The ideal candidate is a data-driven leader with strong communication and negotiation skills, experienced in consultative solutions selling and navigating complex deals. BigCommerce offers a competitive salary and a supportive, inclusive work environment.

Requirements

• Successful Software or SaaS Sales Leader
• 5+ years software or SaaS sales experience with a focus on consultative solutions selling
• 2+ years sales management experience in a rapidly growing and fast-paced environment
• Successful track record of closing complex deals in highly competitive space
• Keen understanding of the SaaS model and ecommerce space required
• The ability to travel as needed (up to 50%)

Responsibilities

• Drive revenue and growth
• Drive revenue through new merchant acquisition, meeting or exceeding all sales targets and performance metrics
• Increase average sales prices through skill development and value based selling practices
• Develop a deep understanding of our product messaging, technology platform, partner ecosystem, and competitive landscape
• Travel throughout your team's territories as needed to support their activities (~50%)
• Lead a team of experienced sales professionals
• Lead, inspire, manage, and mentor experienced sales executives to maximize their individual potential and professional growth as well as ability to function effectively as a team
• Build a culture of accountability and urgency by transparently leveraging metrics and reporting to drive the right behaviors
• Cultivate an environment of teamwork, openness, creativity, and continuous improvement
• Support and assist sales executives with all aspects of the sales process including client presentations, proposals, contract negotiations, and final close
• Identify topics and partner with sales trainer to plan product and competitive training sessions
• Represent the Enterprise segment as part of the Sales Leadership Team
• Develop and maintain accurate forecasts
• Build excellent working relationships with all key business leaders, colleagues, and broader team
• Listen carefully to prospects and clients to provide market feedback to the Product team and help prioritize functionality needed to drive sales opportunities
• Partner with Account Management and Client Services team to provide new customers a seamless onboarding experience
• Creatively identify and help drive new programs to improve the sales organization
• Collaborate with other senior leaders to establish strategic plans and objectives
• Contribute to the development and implementation of corporate and/or organizational policies

Preferred Qualifications

• Bachelors Degree or equivalent preferred
• Deep understanding of Salesforce.com and CRM best practices
• Basic understanding of HTML, CSS and internet technologies (shopping carts, web hosting, email, and online marketing tools)

Benefits

• Targeted salary range $161,868.56 — $273,748.30 USD
• Remote work