Sales Operations Administrator

Summary

Join A Place for Mom as a Sales Operations Admin and play a vital role in equipping our sales teams with the resources they need to thrive. This dynamic position requires strong organizational skills, excellent communication, and proficiency in CRM tools like Salesforce. You will manage sales enablement materials, assist with Salesforce upkeep, collaborate with cross-functional teams, and enhance training sessions. The ideal candidate will be detail-oriented, adaptable, and possess a customer-centric mindset. This role offers a competitive hourly rate and a comprehensive benefits package.

Requirements

• Experience in Business Marketing, or a related field
• Experience in sales enablement, customer onboarding, training, or a similar role
• Strong organizational skills, with an ability to handle multiple priorities simultaneously
• Excellent communication and presentation skills, both verbal and written
• Proficiency in CRM tools (e.g., Salesforce)
• Analytical mindset with the ability to track and report on performance metrics
• Customer-centric mindset with a proactive problem-solving approach

Responsibilities

• Organize and maintain sales enablement materials, including presentations, product guides, and training documents
• Help with Salesforce questions and upkeep. Assistance with creating and/or enhancing SF reports
• Collaborate with sales, QA, and Onboarding teams to help create content tailored niche customer base
• Assist in enhancing regular training sessions for sales teams to improve product knowledge, communication skills, and overall performance
• Manage tools like Salesforce, and analytics tools to enhance sales efficiency
• Collect feedback from sales teams to continuously refine and improve resources and processes
• Work closely with cross-functional teams (sales, customer success, and technical support) to address needs and challenges promptly
• Measure and track onboarding success metrics, ensuring all key milestones are met

Preferred Qualifications

Sales experience

Benefits

• 401(k) plus match
• Dental insurance
• Health insurance
• Vision insurance
• Paid Time Off