Sales Operations Analyst

Summary

Join Reliance Health as a dynamic sales operation analyst to effectively support the sales team and achieve desired outcomes.

Requirements

• 1-3 years of experience in sales operations, sales support, sales, and customer success roles
• Proficiency with CRM systems (e.g., Zoho, Salesforce, HubSpot) and sales tools
• Strong analytical, organizational, and communication skills
• Bilingual in French and English (which is our global company language)

Responsibilities

• Evaluate sales pitches and provide constructive feedback to improve effectiveness
• Conduct coaching sessions and training workshops to enhance sales skills and techniques
• Ensure the accuracy and completeness of data in the CRM system
• Monitor and maintain CRM hygiene by regularly updating records and removing duplicates
• Generate regular performance reports and dashboards to track key sales metrics and KPIs
• Analyze sales data to identify trends, areas for improvement, and opportunities for growth
• Share insights and recommendations with their manager based on data analysis and sales team interactions
• Collaborate with the sales team to implement improvements and track their impact
• Stay updated with industry trends, sales techniques, and CRM best practices
• Continuously seek opportunities to improve processes, tools, and the overall effectiveness of the sales operations function

Benefits

• Premium health insurance package
• Collaborative and inclusive work environment
• Professional development, mentoring and growth opportunities
• Unlimited Leave Days: Take the time you need to recharge and rejuvenate
• Learning & Development Benefit: We provide an allowance to support your ongoing professional growth and skill enhancement