Remote Sales Operations Analyst

Summary

Join Sidecar Health and contribute to transforming healthcare in the United States as a Sales Operations Analyst dedicated to the broker channel. You will leverage your analytical skills and process mindset to provide data-driven insights and operational excellence to our channel sales team.

Requirements

• Bachelor's degree in Business Administration, Healthcare Administration, or a related field (preferred)
• 2+ years of experience in sales operations or a similar analytical role
• Excellent analytical and problem-solving skills
• Experience with querying databases to extract relevant sales or broker data (a plus)
• Strong understanding of the healthcare insurance industry and broker channel (preferred)
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Experience with CRM software (e.g., Salesforce) (a plus)
• Strong communication, collaboration, and interpersonal skills
• Ability to work independently and manage multiple priorities
• Highly motivated and results-oriented with a strong work ethic

Responsibilities

• Build and manage reports and dashboards to track sales and broker performance, sales pipeline, and key metrics, providing insights for data-driven decision making
• Assist with channel sales forecasting and identify areas for improvement in modeling and sales processes
• Manage the broker commissions process, ensuring timely and accurate payments
• Maintain and update sales incentives to ensure accurate processing of customer requests and commission payments
• Analyze sales data and identify trends and opportunities within the broker channel, including territory management and market analysis
• Manage and ensure the accuracy and completeness of broker data within the CRM system
• Partner with the Broker Sales team to understand their needs and challenges, including data and process-related requests
• Support the creation of sales presentations, proposals, and marketing materials targeted towards brokers
• Identify and implement process improvements to enhance sales effectiveness
• Collaborate with other departments (e.g., Marketing, Product) to ensure alignment and support for the broker channel
• Stay up-to-date on industry trends and regulations impacting the broker channel

Benefits

• Competitive salary, bonus opportunity, and equity package
• Comprehensive Medical, Dental, and Vision benefits
• A 401k retirement plan
• Paid vacation and company holidays