Sales Operations Lead

Summary

Join Fundraise Up, a company reimagining fundraising platforms, as their Sales Operations Lead. This remote role focuses on optimizing sales processes, tools, and workflows to enhance sales productivity and streamline consumption-based selling. You will collaborate with various teams, including Sales, Marketing, Customer Success, and Product, to ensure operational excellence. The position requires strong expertise in Salesforce and other sales technologies, along with proven experience in designing GTM workflows. This role does not involve Salesforce administration or backend system builds; instead, you will partner with the Salesforce Admin and GTM Systems Engineer for technical execution. The compensation package includes a competitive base salary, stock options, and a comprehensive benefits package.

Requirements

• 5+ years in Sales Operations, Revenue Operations, or GTM Operations roles in SaaS
• Strong expertise with Salesforce (business use), Salesloft, Gong, and modern sales tech stacks
• Proven experience designing GTM workflows and sales engagement playbooks
• Strong process design, and cross-functional collaboration skills
• Ability to define user stories and business requirements for technical stakeholders

Responsibilities

• Own the business side of Salesforce, Salesloft, DocuSign, Gong, ZoomInfo, Cause IQ, LinkedIn Sales Navigator, Clay and Orum
• Design and optimize scalable sales processes aligned with a consumption-based revenue model
• Build and optimize Salesloft triggers and Gong automation workflows to increase rep efficiency and pipeline movement
• Support quota modeling, consumption-aligned territory planning, and opportunity handoff processes
• Identify sales process bottlenecks and propose business-driven automation or system improvements
• Maintain Sales process documentation
• Act as the sales operational bridge between Sales, Marketing, Customer Success, and Product teams
• Align on lead management, opportunity creation, account transitions, and usage-based expansion handoffs
• Work closely with Finance, Analytics, and Enablement on quota plans, compensation models, and GTM process updates
• Partner with Salesforce Admin and GTM Systems Engineer for all technical configuration and system execution

Preferred Qualifications

• Familiarity with sales methodologies such as MEDPICC or Challenger
• Experience working in a consumption-based or usage-based SaaS model preferred

Benefits

• 15 days of vacation, 7 company holidays, plus an additional 3 floating holidays and 5 sick days
• 401(k) plan with company match
• FSA Spending Account
• 100% Company-paid short-term disability, long-term disability, basic life insurance, and AD&D
• Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family
• Paid parental leave (12/6 weeks)
• Remote working