Sales Operations Manager

Summary

Join Jane, a remote-first company dedicated to simplifying healthcare for practitioners and patients, as a high-performing Sales Operations Manager. You will play a key role in optimizing sales processes, supporting strategic decision-making, and enabling efficient team operations. As an early team member, you will shape systems, influence approaches, and drive significant business impact. Jane offers a collaborative, flexible work environment with opportunities for professional growth and development. The company values a growth mindset, collaboration, and humility. If you are resourceful, problem-solving oriented, and excited by growth and challenges, this role is for you.

Requirements

• 5+ years experience in Sales Ops, RevOps, or GTM Strategy - ideally at a B2B SaaS startup
• Are comfortable in ambiguity and excited to build things from the ground up - owning and leading the creation of this practice at Jane
• Strong proficiency in CRM systems and analytics tools (Salesforce, HubSpot, Looker, Tableau, Google Sheets, etc.)
• Excellent attention to detail and a process-oriented approach
• Have a strong analytical mindset with a bias for action and ownership
• Exceptional communication skills, with the ability to clearly articulate complex or detailed ideas to diverse audiences - from sales teams to executive leadership. Capable of driving cross-functional alignment and keeping sales teams focused on what matters
• Proven track record of building processes, delivering data-driven optimizations, managing multiple stakeholders and working cross functionally in a fast-paced environment
• Experience with prospecting automation tools such as Clay or apollo.io

Responsibilities

• Process optimization: develop and implement sales workflows, analyze performance and propose improvements for efficiency and scalability. Design and implement sales process documentation, playbooks and best practices
• Revenue enablement & support: partner with Sales team, Marketing Operations, and Growth teams to build and execute lead management and routing to the appropriate teams, tracking and monitoring. Help onboard new sales hires with the tools, data and processes they need to learn to ramp quickly
• Sales planning & forecasting: collaborate with finance, sales and analytics teams on planning and goal-setting. Lead headcount modeling, capacity planning, and sales productivity analysis to inform organizational design, optimize resource allocation, and drive scalable growth
• Maintain and optimize our Hubspot CRM platform, ensuring it supports the team and sales with growth
• Evaluate, implement and manage tooling across the sales tech stack
• Ensure data cleanliness, integrity and accuracy across systems
• Identify and automate repetitive tasks to reduce manual work and increase team productivity
• Develop dashboards and reports to track KPIs such as leads/opportunity volume, conversion rates, sales velocity, goal attainment and trends
• Analyze what’s working and what’s not and share recommendations to improve outcomes across the funnel
• Provide actionable insights to sales leadership through regular performance reviews and forecasting reports
• Cross-functional collaboration: build strong working partnerships with support, marketing, product, BI and finance teams to align on GTM strategies and Growth initiatives

Preferred Qualifications

Understanding SaaS sales models and experience scaling sales operations in an SMB-focused technology startup is a plus

Benefits

• Minimum annual salary of $ 118,800 and maximum annual salary of $ 185,500
• Starting salary of $141,000
• Comprehensive benefits package
• Remote work