Sales Operations Manager

Summary

Join Fleetio as a Sales Operations Manager and optimize sales processes, lead operational cadences for Sales and Account Management teams, and drive key performance metrics. You will collaborate with various departments, design scalable processes, support strategic revenue-accelerating projects, and utilize a data-driven approach. This role reports to the Director of Sales Operations and involves close collaboration with senior leadership. Fleetio offers a modern software platform for fleet management, experiencing significant growth and recent Series C funding. The company fosters a positive work environment and provides various benefits.

Requirements

• Have 4+ years of experience in a Sales Strategy & Operations, Revenue Operations, or Business Operations role
• Have experience building reports/dashboards, analyzing data, and navigating workflows in Salesforce
• Have supported recurring business or pipeline reviews with Sales leaders
• Be familiar with territory planning, Sales capacity models, and setting targets on leading/lagging indicators
• Have a proven track record in cross-functional collaboration, driving strategic projects from ideation to gaining process adoption from Sales teams
• Have a proven track record in structuring problems (e.g., breakdown in funnel conversion rates, decline in pipeline generation), deriving insights from data, and recommending solutions
• Be a strong communicator, with the ability to present forecast and business narratives effectively

Responsibilities

• Run weekly and quarterly business reviews in partnership with Sales and Account Management leaders to report on pipeline health, business drivers, forecasts, and opportunities to improve funnel performance
• Maintain reports and dashboards that monitor activity at the individual AE, SDR, and AM level (e.g., quota attainment, productivity, early/mid/late stage pipeline)
• Drive territory planning and account assignment in a scalable way as Sales capacity increases
• Conduct analyses to identify root causes of both favorable and unfavorable trends, develop data-backed insights, and recommend solutions to executive-level audiences
• Partner with the GTM system team to parse out and prioritize improvements to the tech stack, with the objective of maximizing Sales efficiency and productivity
• Collaborate with Business Operations, Finance, and Sales leadership to fine-tune compensation and incentive plans to motivate performance and behaviors tied to OKRs
• Grow into a data subject matter expert for the direct Sales, SDR, and Account Management functions

Preferred Qualifications

Have experience with advanced data analytics like SQL

Benefits

• Multiple health/dental coverage options
• Vision insurance
• Incentive stock options
• 401(k) match of 4%
• 4 weeks PTO
• 12 company holidays + 2 floating holidays
• Parental leave - birthing parent (16 weeks paid) & non-birthing (4 weeks paid)
• FSA & HSA options
• Short and long-term disability (short-term 100% paid)
• Community service funds
• Professional development funds
• Well-being funds - $150 quarterly
• Business expense stipend - $125 quarterly
• Mac laptop + new hire equipment stipend
• Remote working friendly since 2012