Remote Sales Operations Manager

Summary

Join Life360, a Remote First company, as a Sales Operations Manager to drive sales and operations success. As a key member of the Sales Operations team, you will play a crucial role in optimizing processes, analyzing metrics, and providing valuable insights to achieve retailer goals.

Requirements

• Bachelor’s degree or equivalent
• Proven track record growing retail business in CE industry with 5+ years of experience
• Partner with cross-functional teams throughout the organization to ensure best-in-class customer satisfaction
• Strong analytical and problem-solving skills, with a proven ability to use data to drive decision-making
• Results oriented, Analytical, Organized, Courageous
• Self-starter who can both develop a plan and execute with success
• Entrepreneurial, adaptive, and creative problem solver
• Strong knowledge of business processes
• Outstanding organization and leadership skills
• Excellent communication and interpersonal skills, with a strong ability to work collaboratively
• Excellent Excel skills
• Ability to work and collaborate remotely with US/California HQ

Responsibilities

• Drive and manage adoption of sales processes and data integrity
• Communicate with customers to ensure that sales enablement needs are met to drive sales
• Partner with Sales to monitor pipeline forecasting hygiene and for revenue attainment and reporting
• Oversee specific sales channels and support all operational activities required to enable sales
• Coordinate with Fulfillment Operations and Supply Chain to efficiently manage inventory and its impact on sales, forecasting, allocation processes and procedures
• Identify operational inefficiencies (people, process, planning) among Sales Operations, Fulfillment Operations, and Supply Chain Operations, suggest improvements for operational excellence
• Establish and monitor key performance indicators to track customer performance
• Prepare, review, and/or analyze business reports, and use information to identify operational improvements

Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer supplemental plans for medical and dental for Canadian employees
• 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees
• Employee Assistance Program (EAP) for mental wellness
• Flexible PTO and 12 company wide days off throughout the year
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle