Sales Operations Specialist

Summary

Join dLocal, a global payments company, and become a critical part of the sales team's success. You will act as the go-to person for the commercial team, bridging operational understanding and sales strategies. Responsibilities include analyzing and optimizing revenue, assessing market interest, creating educational presentations, standardizing tools, designing operational flows, and identifying commercial opportunities. This role requires strong analytical skills, experience in operations, account management, or sales within the payments or finance industry, and proficiency in Excel. dLocal offers a flexible, remote-first culture with travel, health, and learning benefits.

Requirements

• +4 years of experience in Operations, Account Management or Sales in Payments, Fintech, or Finance industries
• Strong analytical skills and an empathic approach to solving different business problems
• Curious profile and positive attitude
• Proficiency level of Excel
• Familiarity with tool implementation
• Experience working with data and a strong capacity for teamwork
• Good Project Management skills
• A motivated mindset to put hands in complex business situations and have the ability to look for alternatives when the answer is a NO
• Works well in a rapidly changing environment and embraces the evolution of the ecosystem
• Team player – can effectively lead a team/project or participate as an effective team member and work cross-functionally with other organizations
• Fluent in English is a must

Responsibilities

• Be the go-to person for the commercial team to understand client requirements from the operational perspective and change opportunities into selling clients
• Help the commercial team to analyze and optimize the revenue of a new or existing deal
• Assess the potential interest in our go-to-market strategy
• Build and present educational presentations to the rest of the company, such as Webinars, Short Videos, or roundtable discussions
• Define, standardize, and provide tools and information to cross-functional teams
• Design alternative operation flows
• Optimize sales process and training
• Identify commercial opportunities, prioritize and manage them with different areas of the company (Product, Technology, Operations, etc…) and transform opportunities into new products

Preferred Qualifications

• Payment knowledge will be considered a plus
• Previous experience in a start-up is a nice to have

Benefits

Flexible, remote-first dynamic culture with travel, health, and learning benefits