Sales Operations Specialist

Summary

Join Lokalise's Revenue Operations team as a Sales Operations Specialist! You will oversee CRM tools, create data-driven reports, identify and implement process improvements, and collaborate with various teams to ensure operational excellence. This role requires 4+ years of B2B Sales Operations experience, strong analytical and communication skills, and proficiency in Google Suite and CRM systems (Salesforce). Lokalise offers a fully remote and flexible work environment with competitive benefits, including stock options, unlimited vacation, a co-working budget, and a comprehensive wellness program. The ideal candidate will possess a Bachelor's degree and a strong understanding of the software industry. Lokalise is committed to fostering a diverse and inclusive workplace.

Requirements

• 4+ years of relevant experience in a Sales Operations or Revenue Operations role within the B2B sector, preferably within the Software sector
• Excellent verbal and written communication skills, with the ability to convey complex information clearly to different stakeholders and audiences
• Strong analytical abilities for problem-solving and decision-making. Strong proficiency in Google Sheets and Excel, with experience using the wider Google Suite being advantageous
• Ability to manage multiple priorities in a fast-paced environment with strong attention to detail and a commitment to delivering high-quality work
• Experience with CRM systems (Salesforce), with exposure to other Revenue Operations tech including Linkedin Sales Navigator, Lusha, Salesloft, Gong
• Proactive problem-solving skills with the ability to identify and resolve issues independently whilst driving solutions
• Organised, adaptable, and able to thrive in a fast-paced, dynamic environment with the ability to quickly adapt to new circumstances

Responsibilities

• Oversee CRM tools to ensure data accuracy and seamless sales operations, ensuring data integrity and usability while driving adoption across teams
• Create actionable reports and dashboards that provide clear, data-driven insights to Marketing, Sales and Management to support strategic decision-making
• Identify workflow inefficiencies, propose solutions, and implement process enhancements to drive operational excellence
• Work closely with Marketing, Sales, Customer Success, Partnerships and Finance teams to resolve operational challenges and ensure smooth alignment of processes
• Independently identify gaps in processes or data, research solutions, and implement improvements
• Identify and implement process improvements to optimize efficiency and effectiveness in revenue operations. Apply best practices to streamline workflows and maximize productivity
• Work closely with sales representatives, marketing, and GTM team to align objectives
• Train new sales hires on tools, processes, and best practices

Preferred Qualifications

• Bachelor’s degree in business administration or related field
• A good understanding of the software industry and go-to-market model is a strong plus

Benefits

• Competitive salary and employee stock options plan
• Fully remote and flexible working hours
• Co-working budget
• Unlimited vacation policy
• Top-notch tech equipment for your work
• Learning & Development program
• Health insurance
• Wellness benefits
• Mental health support - every employee has access to a dedicated mental health platform
• Great startup atmosphere, team spirit, and team events