Sales Operations Support

Summary

Join iT1, a leading technology solution provider, as a Sales Operations Specialist! This crucial role acts as a liaison between the company, sales team, and vendors. You will provide excellent support to the sales team, manage the order process, handle shipments and returns, and work with the accounting department. The position requires strong communication, organizational, and computer skills, along with financial acumen. While located in Phoenix, AZ, remote work options are available for those outside of a reasonable commute. iT1 offers a comprehensive benefits package including health, vision, dental, and life insurance, paid time off, a 401k plan, and an in-house fitness center.

Requirements

• Excellent communication skills, both written and verbal
• Possess high-level organization and time-management skills
• The ability to work quickly and accurately in both independent and team situations
• Strong computer skills, including Microsoft Office and Excel, and the ability to learn new software
• The aptitude for learning new systems quickly
• Financial skills and background
• The ability to juggle a variety of tasks at the same time
• Demonstrated consistency in values, principles, and work ethic

Responsibilities

• Provide overall excellent customer service to help complete any customer requests and resolve potential issues
• Support the sales team by overseeing the order process within our internal systems
• Providing shipment tracking information to customers and Account Managers
• Work with the Accounting department in supporting accounts payable and receivable processes
• Work with customers and manufacturers to facilitate return requests
• Order modifications/changes
• Produce and distribute internal and external reports as needed
• Process shipping label request
• Perform other duties as needed

Preferred Qualifications

Experience working at a Value Added Reseller

Benefits

• Health Insurance, Vision, Dental, and Life Insurance
• Paid Vacation, Paid Holidays
• 401K Plan with company match (eligible after 1 year of employment)
• In-house fitness center