Sales Training Manager

Summary

Join our team as a Sales Training Manager and lead our Inside Sales team to drive revenue growth. You will be responsible for recruiting, training, and managing a high-performing sales team, developing sales strategies, and overseeing daily workflow. This role requires strong leadership, communication, and analytical skills, along with experience in sales management. You will develop and implement training programs, manage key performance indicators, and collaborate with cross-functional teams. The position offers a competitive salary, bonus potential, and a comprehensive benefits package. Periodic travel is required for meetings and events.

Requirements

• At least three years of industry-related experience including three years in management required
• Excellent verbal and written communication skills
• Strong supervisory and leadership skills
• Extensive knowledge of the principles, procedures, and best practices in the industry
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills, with an ability to work independently, as well as collaboratively in a team environment, while managing multiple priorities and tasks
• Must be a proactive, self-starter who understands the details and can integrate them into a much larger strategic context
• Proficient with Microsoft Office Suite or related software
• Travel: Periodic travel for in person meetings and events
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to occasionally lift, push or pull 25 pounds,  occasional bending and reaching
• Must be able to pass a background check and drug screen

Responsibilities

• Recruit, interview, hire, and train Account Managers
• Oversee the daily workflow of the department
• Perform constructive and timely quarterly conversations
• Handle discipline and termination of employees in accordance with company policy
• Support strategic development of sales strategies and goals
• Support development of sales plans; execute competitive customer-centric sales strategies to drive revenue growth and achieve sales targets
• Support development of short and long-term goals for achieving sales revenue targets
• Manage key performance indicators, adjusting sales strategy to appropriately meet targets, goals, and objectives
• Utilize metrics and forecasting models to adjust sales strategies, as needed
• Build, manage, and coach a high-performing customer-centric sales team
• Onboard new Account Managers providing structured training, ensuring they understand company processes, sales tools and expectations
• Develop training programs tailored to the organizations’ goals and strategies
• Conduct training sessions to teach sales methods, communication techniques and negotiation strategies
• Provide guidance and leadership to the Sales team; assist with resolution of concerns and issues with customer accounts
• Set short-term goals that align with long-term goals for Account Managers
• Support management of rebate programs
• Support the management of the sales compensation plan
• Develop sales training programs ensuring sales agents are educated on new products, services, and strategies
• Support analysis of hiring needs; recruit and hire Account Managers in accordance with the hiring plan to meet business strategy and goals
• Support development of and manage sales budgets
• Continuously monitor emerging technologies, market trends, and competitor activity to stay ahead of the curve
• Collaborate with cross-functional teams to ensure alignment with execution of sales plans
• In collaboration with the marketing department, execute market and target customer sales campaigns
• Attend, collaborate and lead leadership meetings
• Participate in professional development and attend industry conferences, trade shows, and events to build relationships and promote our products and services
• Perform other duties as assigned

Preferred Qualifications

Bachelor's degree in Business Administration, Marketing, or related field preferred

Benefits

• Medical, Dental, Vision Insurance
• Company paid Life
• Voluntary life, short- and long-term disability
• 401k
• Excellent time off options