Salesforce Administrator

Summary

Join Guidepoint as a Salesforce Administrator to support and enhance our CRM ecosystem and sales enablement tools. You will administer and enhance Salesforce and integrated tools, design and maintain flows and automations, develop reports and dashboards, and partner with stakeholders to implement solutions. Responsibilities include overseeing user management, troubleshooting issues, leading efforts to adopt new Salesforce features, and supporting data quality initiatives. This fully remote role requires 3+ years of hands-on experience as a Salesforce Administrator, Salesforce Administrator Certification (ADM 201), and proficiency in Salesforce Lightning Experience and automation tools. Guidepoint offers a competitive salary, discretionary bonus, comprehensive benefits, and professional development opportunities.

Requirements

• 3+ years of hands-on experience as a Salesforce Administrator in a high-growth or enterprise environment
• Salesforce Administrator Certification (ADM 201) required; Advanced Administrator or Platform App Builder preferred
• Proficient in Salesforce Lightning Experience and automation tools
• Experience managing complex Salesforce orgs, including custom development and third-party app integrations
• Strong understanding of CRM data architecture, user access management, and data governance best practices
• Experience supporting sales operations or GTM teams with CRM tools and analytics
• Ability to translate business needs into technical solutions and communicate across teams
• Comfortable working in a fast-paced, cross-functional environment with multiple stakeholders

Responsibilities

• Administer and enhance Salesforce and integrated tools, including Salesforce Sales Cloud, Marketing Cloud, Conga CLM, LinkedIn Sales Navigator, SalesLoft, ZoomInfo, and others
• Design and maintain flows, automations, validation rules, custom objects, and page layouts to support evolving business needs
• Develop and optimize reports and dashboards that drive strategic decisions, team performance, and business insights
• Partner with stakeholders to gather requirements, document business processes, and implement solutions that improve efficiency and accuracy
• Oversee user management, permissions, and security settings to ensure compliance and data protection
• Identify, troubleshoot, and resolve issues related to CRM functionality and integrations
• Lead efforts to adopt new Salesforce features and tools (e.g., AI capabilities, Dynamic Forms)
• Support data quality initiatives, including deduplication, enrichment, and governance strategies
• Manage and scale integrations with third-party platforms across the sales and marketing tech stack
• Provide support and training to end-users; create documentation for processes and best practices

Preferred Qualifications

• Experience with Salesforce development tools (e.g., Apex, Visualforce )
• Proficiency in Salesforce integration methods
• Familiarity with Salesforce Marketing Cloud (Automation Studio, Journey Builder, Email Studio)
• Hands-on experience with Sales engagement platforms (SalesLoft, Outreach) and contract lifecycle management tools (Conga CLM)
• Working knowledge of data visualization platforms like Tableau, Power BI, or Salesforce Analytics Cloud

Benefits

• 15 PTO Days, 10 legal holidays, and sick days
• Comprehensive Medical, dental, and vision plans
• Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans
• Commuter benefits and a corporate discounts
• Development opportunities through the LinkedIn Learning platform
• Friday happy hour, “Summer Fridays”, and free snacks and beverages in the office
• Year-round corporate athletic league
• Casual work environment, team building, and other social events