Salesforce Administrator

Summary

Join Blink Health, a rapidly growing healthcare technology company, as a Salesforce Administrator. Lead the Salesforce platform, ensuring scalability for the growing pharma operations team. This role involves advanced Salesforce administration, including customization, integrations, and automation. Collaborate with cross-functional teams to drive strategic initiatives, enhance system performance, and maintain data integrity. As a senior technical expert, align Salesforce functionality with BlinkRx's business goals. Blink Health makes a significant impact on patients' healthcare access and affordability, offering a unique opportunity to contribute to a growing company.

Requirements

• 4+ years of proven work experience as a Salesforce Administrator or similar role
• STRONG understanding of an ERD and how it applies to custom and standard object for cross-object consistency for reporting both in SFDC and BI (Tableau) across key go-to-market fields
• Understand of Salesforce Data Cloud and how this can be applied to support a true B2B data model
• Salesforce certified administrator or Salesforce advanced administrator certification
• Extensive experience in the administration and maintenance of Salesforce systems
• Translating requirements into technical solutions
• Ability to liaise with stakeholders at all levels
• Familiarity with marketing and sales processes to effectively support the needs of the organization
• Curious, active learner who likes to take on challenges and learn new things
• Customer obsessed with the desire to continuously improve things for both internal and external audiences

Responsibilities

• All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
• Working with integrated applications including Hubspot, Salesforce Data Cloud, Linkedin Sales Navigator, ZoomInfo, 6Sense* and GTM Automation Tools (Ringlead or Clay for example)
• Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
• Designing a sleek UX experience, preferably through screen flows, to automate requests and approvals flows to trigger opportunity progression
• Technical build of traditional Opportunity stage gates, validation rules, dependent fields to ensure that front-end reporting can measure key metrics like average order value, stage duration, conversion rates, etc
• Data management to improve Salesforce data quality, implementing rules and automation as needed
• Create a platform roadmap and define priorities, liaising with key stakeholders
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
• User support tickets support
• New user and ongoing user training