Salesforce Administrator

Summary

Join AffiniPay, a leading fintech company, as a Salesforce Administrator! You will be responsible for the configuration, design, and functionality of our Salesforce.com platform used across the organization. This role requires a Salesforce Administrator Certification and 2+ years of hands-on experience. You will collaborate with technical and non-technical teams, manage integrations, and provide end-user support. AffiniPay offers a comprehensive benefits package including fully covered medical, dental, and vision insurance, paid time off, 401k matching, bonuses, and professional development opportunities. We are looking for a creative problem-solver passionate about exceeding customer expectations.

Requirements

• Have a Salesforce Administrator Certification
• Have 2+ years of solid hands-on experience in Salesforce administration
• Have experience in Salesforce Lightning UI Design
• Have a strong understanding of API / Integration configurations through installed managed packages and middleware applications like Workato or Zapier
• Have strong business analysis and functional experience, including requirements gathering, creating solutions, and/or deploying solutions to end users
• Have strong attention to detail and excellent problem solving skills
• Have strong verbal and written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
• Have an understanding of and experience with Salesforce architecture and API
• Have a bachelor's degree in computer science or equivalent work experience

Responsibilities

• Be responsible for configuration, design, functionality and end-user support of the Salesforce.com platform
• Configure Profiles, Roles, Permission Sets, and Sharing Settings to support our user base of 300+ users
• Work with other SFDC administrators/developers to configure and maintain best practice architecture, custom objects, record types, fields, page layouts, formulas, data validation rules, flows, approval processes, installed packages, etc. within Salesforce and integrated systems
• Manage/Support/Implement the integration of applications connected to Salesforce, including but not limited to Marketo, Intercom, Zuora, Zoom, Outreach, Gong, OKTA etc
• Maintain overall Salesforce system health/configuration in development, QA, UAT and production environments
• Manage multiple competing priorities through effective organization and communication
• Provide end-user support and training to ensure effective use of the platform
• Document processes, best practices, and solutions for both technical and non-technical users

Preferred Qualifications

Have an Advanced Administrator Certification

Benefits

• Receive fully covered medical, dental and vision coverage
• Receive pet insurance
• Have a flexible paid time off policy
• Have access to a 401K, or RRSP if in Canada, with a company match
• Receive competitive compensation packages that include mid-year and end-of-year bonuses and equity options for all full-time employees
• Have access to a Health Wellness Program that includes nutrition consultations, mental health apps, and access to discounted memberships
• Receive 16 weeks of paid time off for primary caregivers
• Have access to professional development opportunities including mentorships, leadership programs and our AffiniPayU courses
• Have access to a Matching Gift Program and organized activities focused on donations, volunteerism and supporting the local communities throughout the country
• Have access to D&I initiatives that provide educational opportunities regarding multicultural issues, tolerance, and celebrating diversity among our entire staff
• Have an incredible, in-office experience at our headquarters in Austin and San Diego including free lunch delivery, a fully stocked kitchen, and some “sweet” surprises for those afternoon pick-me-ups