Salesforce Administrator

Summary

Join EvenUp, a legal tech company revolutionizing the industry, as a Salesforce Administrator. You will be instrumental in launching and managing our Salesforce platform, ensuring optimal performance and user experience. This role involves designing, developing, and customizing Salesforce solutions, automating tasks, managing user access, and maintaining data integrity. You will collaborate with various teams and stakeholders to enhance end-user productivity. The ideal candidate possesses extensive Salesforce experience, including Sales Cloud and Lightning, and a proven track record of successful implementations. EvenUp offers a comprehensive benefits package, including health insurance, paid time off, 401k, parental leave, and more.

Requirements

• 5+ years of experience with Salesforce Administration with a proven track record of successful projects and implementations
• Salesforce Administrator Certification
• Extensive experience with Salesforce Sales Cloud and Lightning
• Proficiency in managing user roles, profiles, permission sets, and sharing rules
• Strong expertise in flow automation and validation rules
• Experience with data management tools and ensuring data integrity
• Strong troubleshooting and problem-solving skills, with a focus on root cause analysis
• Ability to interact with both technical and non-technical stakeholders
• Strong attention to detail and ability to manage multiple tasks simultaneously
• Ability to work both independently and as part of a collaborative team
• Proactive mindset with a focus on continuous improvement and innovation

Responsibilities

• Help in overseeing the overall Salesforce platform, ensuring optimal performance and user experience
• Understand all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to ongoing releases
• Design, develop, and customize Salesforce solutions to meet evolving business needs
• Create flow automation for tasks, alerts, field updates, etc
• Assist with the management and creation of user roles, profiles, permissions, role hierarchies, public groups, security controls, and shared settings
• Consistently review current processes and configurations, and suggest improvements to continuously achieve sustainability
• Maintain technical design documentation based on functional and stakeholders’ requirements
• Work with stakeholders and various teams to define system requirements and customize the Salesforce platform to ultimately enhance end user productivity and efficiency
• Serve as the technical subject matter expert that will include configuration, development, integration, and customization

Preferred Qualifications

• SaaS industry experience
• Salesforce Developer Certification
• CPQ Experience
• Hyper growth experience at a vertical SaaS company

Benefits

• Choice of medical, dental, and vision insurance plans for you and your family
• Flexible paid time off
• 10 US observed holidays, and Canadian statutory holidays by province
• A home office stipend
• 401(k) for US-based employees
• Paid parental leave
• Sabbatical program
• A meet-up program to get together in person with colleagues in your area
• Offices in San Francisco and Toronto