Salesforce Administrator

Summary

Join COMPLY, a high-growth organization recognized for its innovative approach to compliance, as a Salesforce Administrator. You will play a crucial role in managing and optimizing our Salesforce platform, ensuring data integrity, and supporting teams in leveraging Salesforce to achieve business goals. This role involves system maintenance, customization, stakeholder support, and data management. You will collaborate with various departments to design and implement solutions that drive efficiency and improve customer relationships. COMPLY offers a comprehensive benefits package, including unlimited PTO, 100% remote work flexibility with a WFH stipend, and a supportive employee-centric culture.

Requirements

• Proven experience as a Salesforce Administrator, with a strong understanding of the platform’s capabilities
• Salesforce Administrator Certification (e.g., Salesforce Certified Administrator or Advanced Administrator)
• Proficiency in Salesforce Lightning, Flow, Process Builder, and reporting tools
• Strong analytical, organizational, and problem-solving skills
• Excellent communication skills, with the ability to translate technical concepts into business-friendly terms

Responsibilities

• Maintain, configure, and enhance Salesforce instances, including user account management, profiles, roles, permissions, and workflows
• Ensure optimal system performance by performing regular audits, data integrity checks, and troubleshooting
• Create and update reports, dashboards, and custom fields to provide actionable insights
• Manage Salesforce automation tools, such as Process Builder, Flow, and Lightning App Builder
• Collaborate with development teams to implement automation, custom objects, and integrations as needed
• Provide training and technical support for Salesforce users, ensuring adoption and proficiency
• Act as a liaison between stakeholders and technical teams to gather requirements and deliver tailored solutions
• Oversee data imports, exports, and deduplication processes to maintain accurate and clean data
• Implement and monitor data security measures, ensuring compliance with company policies and industry standards
• Stay updated on Salesforce releases and new features, recommending enhancements to improve system usability
• Identify opportunities to optimize business processes and workflows using Salesforce

Preferred Qualifications

• Experience with Salesforce integrations using tools like MuleSoft, APIs, or third-party apps
• Familiarity with Sales Cloud, Service Cloud, or other Salesforce products
• Familiarity with Salesforce CPQ and Ironclad
• Knowledge of data governance and compliance practices

Benefits

• Full medical, dental, and vision coverage at little to no cost
• Unlimited PTO
• Discounts on pet insurance
• 100% Remote Flexibility
• A stipend to help work-from-home set up your work-from-home office