Remote Salesforce Administrator

Summary

The job is for a Salesforce Administrator at Linnworks, a remote position open to US residents. The role involves developing and maintaining the Salesforce instance, handling admin functions, automating processes, educating other team members, and managing external systems connected to Salesforce. The required experience includes 3+ years as a Certified SalesForce Admin, excellent communication skills, attention to detail, ability to work under pressure, and comfort with agile ways of working. The job offers competitive benefits such as 401(k) plan with employer match, medical, dental, and vision plans, flexible spending accounts, equity, disability insurance, life insurance, health and wellness initiatives, workplace flexibility, paid time off, company holidays, sick days, volunteer days, employee referral program, and more.

Requirements

• 3+ years in a position as a Certified SalesForce Admin
• Experience in crafting Salesforce solutions using declarative tools and be strong in the creation and maintenance of Flows
• Being focused and driven by solving problems and seeing results with attention to detail
• Excellent communication skills, particularly in translating business requirements into technical solutions and facilitating discussions between stakeholders and C-Level executives
• Excellent attention to detail, organization skills and documentation/written abilities
• Able to work under pressure and adapt to shifting priorities, demands and timelines, and quickly update stakeholders on impact (potential or actual)
• Be able to support developed solutions with documentation and process maps where required
• Willingness to learn about and work with other technology platforms connected to Salesforce
• Comfortable and experienced with agile ways of working
• Certified Salesforce Administrator (ADM-201)

Responsibilities

• Develop and maintain our Salesforce instance and the relationships between our RevOps function and the key go-to-market divisions at Linnworks
• Work closely with RevOps leaders to design & develop Salesforce-led solutions across our go-to-market functions (Sales, Marketing & Customer Operations) and deliver training to end users when required
• Handle admin functions (user maintenance, page layouts, new field creation, mass management of data) in Salesforce
• Gather detailed requests and feedback from the business for improvements or changes to the system and implement these changes using best practice development methodologies as appropriate
• Automate processes using core Salesforce tools such as flows, approval processes and validation rules
• Educate other team members on the capabilities and potential applications of Salesforce
• Manage and maintain admin rights and external systems connected to Salesforce (Maxio/Chargify/Pardot/plus others) and become the technical point of contact across the business
• Monitor Salesforce platform releases and liaise with Salesforce for issues and requests

Benefits

• 401(k) Plan with employer match
• Generous medical, dental and vision plans
• Flexible spending, dependent care, and health savings accounts
• Equity
• Short Term and Long Term Disability
• Life Insurance and AD&D Insurance
• Health and Wellness Initiatives
• Workplace Flexibility
• 20 days Paid time off
• 10 Company Holidays
• 14 Sick Days
• 2 Volunteer Days
• Employee Referral Program