Scheduler

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TransPerfect

πŸ“Remote - Worldwide

Summary

Join DataForce as a remote Scheduler to manage recording session scheduling for a data collection project in Warsaw, Poland. This freelance/independent contractor role requires approximately 7 hours/day, 5 days/week, plus two 8-hour training days. The project lasts 4-5 or 8-9 weeks, starting July 14, 2025. You will screen applicants, schedule appointments, manage the daily schedule, communicate with participants, and ensure project deadlines are met. The position demands excellent communication and organizational skills, fluency in Polish and advanced English, and proficiency in computer skills. You will be the primary point of contact between the team and study participants.

Requirements

  • Idiomatic fluency in Polish
  • Advanced English language skills
  • Computer skills for tasks such as data entry, report generation, schedule creation and management
  • Great organizational skills needed
  • Must be extremely detail-oriented, flexible and able to shift focuses quickly
  • The Scheduler will need a computer or laptop with a stable internet connection and a headset to work on this project
  • Outstanding customer service and excellent communication skills including phone, email, and electronic media communication
  • Experience working in a team
  • Ready to support moderators, project coordinators, and managers at achieving the desired goal

Responsibilities

  • Screening applicants via phone calls and scheduling appointments according to availability
  • Managing the daily schedule and finding replacement participants in case of cancellations
  • Sending emails to candidates to guide them through document signing and briefly explaining the purpose of the study
  • Sending reminders to candidates to minimize no shows
  • Answering candidates' inquiries via email and calls or redirecting inquiries as needed
  • Providing logistics information
  • Filling the session schedule days in advance and reflecting project changes in scheduling, resource planning files , and study documentation where appropriate
  • Communicating and coordinating with the project team on a daily basis to ensure up-to-date information

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