Datacor is hiring a
Senior Account Executive, Remote - United States

Summary

The Senior Account Executive role at Format Solutions is to grow recurring revenue by improving adoption of the Format Solutions product suite, increase retention, and identify new business opportunities. The role involves developing deep relationships with customers and collaborating closely with internal teams.

Requirements

• Background in enterprise software/SaaS sales, Customer Success or similar role
• Bachelor's Degree in Agriculture Business, Business, Agriculture Systems Management, Animal Science/Nutrition

Responsibilities

• Grow recurring revenue and boost net retention for an assigned book of business
• Identify, target, and close new business within the assigned territory
• Develop and execute engagement plans to maximize customer value
• Nurture deep, trusted-advisor relationships with various roles within customers’ organizations
• Lead business process reviews with customers to uncover customer priorities and key business problems
• Identify, track, and close opportunities for upsell and cross-sell in collaboration with Solution Consulting and Implementation
• Prime assigned customer base for renewals in collaboration with Renewal Managers
• Serve as a customer advocate with relevant internal teams
• Coordinate internal Format Solutions resources across various teams to ensure customer satisfaction
• Keep track of customer progress on key projects and implementations
• Manage client expectations regarding the delivery of Format Solutions products and services

Preferred Qualifications

• Ability to synthesize complex issues and communicate clearly to clients and internal stakeholders
• Proven ability to lead customers through large, complex projects
• Strong ability to understand technical concepts and problem solve
• Excellent written and verbal communication skills
• Experience with selling Enterprise Software and managing customers in the agricultural, farming or pet food manufacturing arenas strongly preferred
• Understanding of manufacturing concepts and ERP software preferred

Benefits

Not specified in the job description