Senior Analyst, Revenue Operations

Summary

Join AlphaSense's Revenue Operations team as a Senior Analyst, Revenue Tools! You will be responsible for administering, configuring, and optimizing key revenue tools. Collaborate with RevOps and business users to ensure effective tool usage and drive process efficiencies. This role requires 3-5 years of experience with revenue organizations or sales operations teams and a proven ability to manage multiple projects. You'll need strong sales technology platform knowledge and project management skills. AlphaSense offers a competitive salary, performance-based bonuses, equity, and a generous benefits program.

Requirements

• Have at least 3-5 years of experience working with a Revenue organization or Sales Operations team
• Be a self-starter who thrives in a fast-paced, dynamic environment, and take ownership of your work
• Have a proven ability to manage multiple priorities and projects simultaneously, ensuring deadlines are met while maintaining high-quality outcomes
• Be adaptable and able to quickly learn new tools, systems, and processes as the business evolves
• Be customer-focused, understanding the importance of providing timely, real-time support to end users to ensure they are fully empowered by our tools

Responsibilities

• Own the day-to-day administration, configuration, and maintenance of key revenue tools within the revenue organization, ensuring they are optimized for business needs and aligned with best practices
• Serve as the primary point of contact for RevOps and business users for specific tools, providing real-time support and answering questions about tool functionalities and best practices
• Monitor vendor release notes for updates and new functionality. Partner with internal stakeholders to analyze potential impact and manage the implementation of new features or system enhancements
• Oversee overall licensing needs and utilization for revenue tools; proactively identify needs for additional licenses, and coordinate with relevant teams to ensure timely provisioning and accurate access control
• Develop and maintain clear, comprehensive technical documentation for tool configurations, processes, and best practices to ensure scalability and knowledge sharing across teams
• Assist in project management activities, supporting various key initiatives related to revenue tools
• Provide support for procurement activities, as needed, including assisting with vendor evaluation, tool selection, and gathering data for contract negotiations

Preferred Qualifications

Have a strong understanding of Sales technology platforms, tooling best practices, and experience in providing technical and project management support

Benefits

• Performance-based bonus
• Equity
• Generous benefits program