Senior Business Operations Assistant

Summary

Join our dynamic executive search team as a Senior Business Operations Assistant! This fully remote position offers the chance to support critical business operations and work with senior leadership. You will ensure smooth operational processes and contribute to the growth of our executive search practice. The role involves managing complex scheduling, overseeing administrative processes, maintaining databases, preparing reports, and coordinating project logistics. You will also support client onboarding, candidate communication, and process improvement initiatives. This position requires strong organizational skills, attention to detail, and excellent communication abilities. We offer a comprehensive benefits package including health insurance, paid time off, and opportunities for professional growth.

Requirements

• Minimum 5 years of senior-level administrative or operations experience
• Proven experience in a fast-paced, client-facing environment
• Strong proficiency in Microsoft Office Suite, CRM systems, and database management
• Excellent written and verbal communication skills in English
• Exceptional organisational and time management abilities
• Strong attention to detail and accuracy in all work outputs
• Ability to work independently and manage multiple priorities simultaneously
• Professional demeanour with excellent interpersonal skills
• Experience with project coordination and process improvement
• Understanding of confidentiality requirements and discretion in handling sensitive information

Responsibilities

• Manage and coordinate complex scheduling for senior executives and client meetings across multiple time zones
• Oversee administrative processes and ensure compliance with company policies and procedures
• Maintain and update client databases, candidate records, and project tracking systems
• Prepare comprehensive reports, presentations, and correspondence for internal and external stakeholders
• Coordinate executive search project logistics and timelines
• Assist with client onboarding processes and documentation management
• Support candidate communication and interview coordination
• Maintain confidentiality and handle sensitive information with discretion
• Identify opportunities to streamline operational workflows and implement efficiency improvements
• Assist in developing and maintaining standard operating procedures
• Support quality assurance initiatives and compliance monitoring
• Collaborate with team members to enhance service delivery standards
• Process invoices, expense reports, and maintain accurate financial records
• Assist with contract management and vendor relationships
• Coordinate travel arrangements and logistics when required
• Support month-end and quarter-end reporting activities

Preferred Qualifications

• Previous experience in recruitment, executive search, or professional services
• Familiarity with applicant tracking systems and recruitment databases
• Experience supporting C-level executives or senior management teams
• Knowledge of employment legislation and business practices

Benefits

• Health insurance
• All South African public holidays
• Paid Annual Leave
• Paid Sick Leave
• Significant opportunities for professional growth, skill development, and career advancement
• Supportive, inclusive, and diverse work environment that values collaboration and innovation
• The chance to make a meaningful impact by connecting top talent with life-changing opportunities