Senior Content Designer

Summary

Join Twin Health, a leading digital health company revolutionizing healthcare, as a Senior Content Designer. You will craft clear, compelling, and user-centered content to improve product usability, drive positive health outcomes, and power engaging AI interactions. This is a full-time temporary contract position through August 2025. The role requires extensive experience in content design and a passion for health literacy. You will collaborate with cross-functional teams, contribute to user research, and advocate for content design best practices. The position offers a competitive hourly rate and is a remote opportunity available to US-based individuals.

Requirements

• 6+ years of experience in content design, UX writing, or a related field
• Experience working for healthcare or healthtech companies
• A portfolio showcasing user-focused content solutions
• Passion for plain language, health literacy, and human-centered design
• Experience with AI tools, prompting, and workflows
• Strong ability to simplify complex concepts and make data-driven content decisions
• Experience working in agile environments
• Excellent communication, stakeholder management, and problem-solving skills
• Applicants must be authorized to work for any employer in the U.S

Responsibilities

• Ensure clarity, consistency, health literacy, and accessibility in all content design deliverables
• Work on AI-tools to deliver clear, concise, empathetic, and personalized guidance to members
• Partner with cross-functional teams to shape end-to-end user journeys aligned with business objectives and clinical/compliance requirements
• Audit and update existing assets based on product initiatives
• Contribute to user research to optimize user experiences and inform content decisions
• Add to our style guide, voice & tone, and other guidelines
• Advocate for content design best practices and contribute to a strong content culture
• Additional duties as assigned

Preferred Qualifications

• Experience using Figma, Atlassian, Zendesk, Survey Sparrow
• Spanish fluency

Benefits

• The compensation range for this position is $90.00 per hour
• This remote opportunity is available to US based persons