Senior Delivery Manager

Summary

The job involves managing the complete project life cycle of large complex enterprise projects in GCP as a Senior member of the Delivery Management team. The ideal candidate has 6+ years of relevant experience, is fluent in cloud technology with a preference for Google Cloud Platform, and has a proven track record of successfully leading enterprise level engagements.

Requirements

• 6+ years of relevant experience working as a Delivery Manager or equivalent experience with cloud technology implementations
• Proven track record of successfully leading enterprise level engagements
• Prior experience working as a consultant and communicating with executives is required
• Fluent in cloud technology; Google Cloud Platform is preferred
• Unmatched analytical and communication skills, and demonstrated ability to translate client requirements to system functionality
• Technical aptitude and ability to understand technical designs, challenges, and risks
• Proven ability to manage multiple projects at a time while paying close attention to detail
• Solution-focused and ability diffuse high stake situations
• Scrum/Agile Certification and knowledgeable about large enterprise delivery frameworks such as SAFe, Waterfall, etc
• Familiarity with agile software management and collaboration tools (JIRA, Google Workspace, Mavenlink, Asana)
• Capacity to travel to client sites as needed and requested

Responsibilities

• Manage multiple concurrent enterprise Google Cloud projects from initial communication to project completion
• Lead across multiple work streams (discovery, design, deployment, optimization) and teams to maintain customer momentum
• Serve as the key intermediary between our customers and engineering leads to gather requirements, estimate work, define project milestones, and evaluate risks
• Lead all standups, scrum ceremonies, and project status meetings
• Facilitate the swift resolution of customer concerns and act as an escalation point for project issues
• Develop domain and technical knowledge to understand technical implementation at the architecture level to facilitate conversations
• Responsible for project scope, finances, schedule and expectations of all parties
• Provide regular status updates to stakeholders, maintain effective communication with leadership to keep them aware of critical issues and action plans
• Owns project retrospectives and related reporting
• Maintain an organized project using project management tools (e.g., FinancialForce, JIRA)
• Builds and maintains client relationship through project delivery and proven value