Senior Director, Client Sales Payer

Summary

Join Kyruus Health as a Senior Director, Client Sales Payer and lead a team focused on growing and retaining payor clients. You will develop and execute annual sales plans, manage and coach a team of client sales representatives, and recruit top talent. Responsibilities include crafting onboarding materials, partnering with other departments, setting sales policies, and tracking team performance. You will serve as a subject matter expert, travel frequently to meet with clients, and build strong internal relationships. This role requires extensive experience in payer organizations, strong leadership skills, and executive-level communication abilities. Kyruus Health offers a comprehensive benefits package.

Requirements

• 10+ years experience and deep understanding of payer organizations and their needs
• Understanding of quality measurement systems (e.g., Medicare Stars, HEDIS)
• Established contacts and networks within leading US healthcare payers
• Previous success navigating complex relationships with payers and negotiating multi million dollar contracts and large renewal increases
• Experience building and leading teams who meet and exceed their annual growth and retention goals
• A curious mindset and a bias for urgency. Someone who has experience leading teams through a climate of change and growth
• A deep understanding about the nature of an enterprise sale, how to develop an executive account / opportunity strategy and work with and manage a virtual strategic growth team
• Strong executive-level client-facing skills, with the ability to communicate complex technical concepts to non-technical executives

Responsibilities

• Lead a team responsible for growth and retention of payor clients
• Develop annual sales plans in support of Kyruus Healths’ strategy and objectives as it relates to strategic partnership sales (e.g. EMR vendor co-sales)
• Manage a team of client sales reps and coach them on strategy, deployment of strategy, understanding the customer’s needs and the creation of a value-proposition to the customer and joint value-proposition with our partners’ systems
• Recruit, hire, coach, and develop amazing client sales reps
• Work to remove blockers in the sales pipeline for your team and will help drive velocity across our strategic growth opportunities
• Craft and maintain on-boarding materials for sales reps to get them ramped and integrated quickly
• Track productivity metrics for on-boarding sales reps in order to refine the programming to best meet the needs of the company, the new employee, and our prospects
• Partner with other departments to assist with, and provide subject matter expertise on various stages of our renewal and growth opportunities throughout the sales cycle
• Work with other Kyruus Health sales leaders to set and evangelize sales policies and best practices
• Communicate, execute, and enforce those policies and practices with your direct reports
• Work closely with Sales Operations to track the performance of individual reps, train on best practices and policies, and manage a team quota
• Serve as a subject matter expert and executive communicator during renewal and upsell conversations
• Regularly join sales reps on the road for key meetings and conversations with clients
• Travel ~60% of the time to prospect sites with various Kyruus Health team members
• Forge and maintain strong relationships with internal leaders to further support and grow an excellent sales process
• Work closely with the Marketing function to establish successful support, channel and partner programs
• You will be responsible for team performance, building and maintaining a high performing team
• Report to the Vice President, Client Sales in the Client Sales Department within the Sales Division

Preferred Qualifications

• Care: Deeply cares about our culture, our client base, our mission and our team
• Driven: Driven and results oriented
• Respect: Cares about others and leads with radical candor and empathy
• Accountable: Understands the importance of driving retention and growth and is measured accordingly

Benefits

• Medical, dental, and vision benefits
• Unlimited paid time off (PTO)
• Generous paid parental leave
• A home office stipend
• 401(k) program with company match
• A wellness and lifestyle program