Remote Senior Director, Revenue Operations

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CoLab Software

πŸ“Remote - Canada, United States

Job highlights

Summary

Join CoLab Software as the Senior Director of Revenue Operations to drive revenue growth, optimize operations, and lead a high-performing team. This strategic role requires a combination of leadership skills, data-driven insights, and technical expertise.

Requirements

  • 6+ years of professional experience in revenue or sales operations, strategy, or a related field, preferably in SaaS or high-growth environments
  • 2+ years of management experience, with a proven ability to scale and guide teams
  • Expertise in Salesforce and HubSpot and proficiency in financial modeling, commission plans, and deal-desk management
  • Territory Planning Expertise: Proven experience designing and executing strategic territory plans, identifying high-opportunity areas, and allocating resources to drive growth
  • Data-Informed Insights: Strong analytical and problem-solving skills, with the ability to turn data into actionable insights that influence business strategies
  • Hands-On Management: Willingness to dive into the details, work alongside your team, and execute on strategic plans, while also directing high-level initiatives
  • Cross-Functional Communication Skills: Experience working with the SLT and across departments to drive alignment and execute strategies
  • Tech Industry Knowledge: Solid understanding of the tech industry, especially SaaS, and the ability to stay ahead of market trends and revenue disciplines

Responsibilities

  • Develop and implement strategic territory planning frameworks to identify high-potential markets and customer segments
  • Identify Revenue Hot Spots: Continuously review internal and external data to pinpoint areas within the organization that offer the greatest potential for growth, focusing resources on these opportunities
  • Optimize Go-to-Market Strategy: Lead the orchestration of the go-to-market plan and ensure it aligns with business goals, driving efficiency across all revenue-generating functions
  • Revenue Forecasting & Pipeline Management: Own the revenue forecasting process, pipeline evaluation, and ARR tracking. Collaborate with sales and marketing teams to improve forecasting accuracy and ensure sustained, predictable growth
  • Performance Metrics & Insights: Define key performance metrics, build reports and dashboards to monitor the health of the business, and deliver actionable insights to senior leadership. Identify areas of weakness and present solutions to improve performance
  • Operational Cadence & Rhythm: Own the operational rhythm of the business, driving the cadence of performance reviews, pipeline inspections, and executive presentations, including organizing quarterly business reviews (QBRs)
  • Cross-Functional Collaboration: Partner with Sales, Marketing, Customer Success, Product, and Finance teams to streamline processes, improve revenue retention, and maximize efficiency. Ensure all functions are aligned on strategic goals and execution plans
  • Compensation Strategy: Own the design, process, and implementation of variable compensation plans across all revenue-generating departments, ensuring alignment with company goals and growth initiatives
  • Process Optimization & Scalability: Drive continuous improvement in all revenue processes, creating scalable solutions that enable CoLab to grow efficiently and sustainably
  • Mentor & Grow the Team: Build and mentor a high-performing revenue operations team, including roles focused on revenue enablement, systems, and insights. Foster a culture of accountability, creativity, and strategic thinking, ensuring the team has the tools and data to thrive

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