Lattice is hiring a
Senior Global Benefits Program Manager

Summary

Join Lattice as a Senior Benefits Manager to lead the day-to-day administration and strategic development of global benefits, time off, and leave of absence programs. Ensure competitive and compliant benefits offerings while providing exceptional support to employees.

Requirements

• 7+ years of experience in benefits management or a related HR field, with international experience preferred
• Strong knowledge of US and international benefits programs, compliance regulations, and leave of absence policies
• Proven ability to manage vendors, analyze data, and communicate effectively with cross-functional teams
• Bachelor’s degree in HR, business administration, or a related field
• Professional certifications (e.g., SHRM-CP, SHRM-SCP, CEBS) are a plus

Responsibilities

• Manage and administer employee benefits programs (healthcare, retirement, leave of absence, wellness, etc.) across multiple geographies
• Resolve employee benefits inquiries and escalations through various channels (email, Jira ticketing system)
• Perform data entry, review, and audit benefit bills for accuracy, ensuring timely payments to vendors
• Lead the development, evaluation, and implementation of benefits programs to ensure competitiveness and alignment with Lattice’s organizational goals
• Advise on improvements in benefit design, administration, and efficiency through data-driven analysis and feedback from employee surveys
• Manage relationships with benefits vendors and brokers, including contract negotiations, performance evaluations, and renewals
• Ensure benefits programs comply with US and international regulations (e.g., ERISA, ACA, COBRA, GDPR, etc.)
• Collaborate with legal, finance, and HR teams to mitigate compliance risks
• Serve as an internal benefits expert, partnering with product and sales teams to ensure Lattice's software meets the needs of benefits professionals
• Provide insights on industry trends, compliance requirements, and employee expectations to help shape product offerings
• Collect and analyze benefits utilization data, cost trends, and employee feedback to assess program effectiveness and recommend enhancements
• Generate reports using HRIS and other tools like Workday to support data-driven decisions for benefits strategy
• Develop and execute communication strategies to ensure employees understand their benefits options
• Lead open enrollment processes, including planning, communication, system updates, and troubleshooting
• Lead special projects such as mergers and acquisitions, benefits harmonization, or the introduction of new benefits
• Support benefits-related initiatives that enhance employee well-being and retention

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life, AD&D, and Disability Insurance
• Emergency Weather Support
• Wellness Apps
• Paid Parental Leave
• Paid Time off inclusive of holidays and sick time
• Commuter & Parking Accounts
• Lunches in the Office
• Internet and Phone Stipend
• One time WFH Office Set-Up Stipend
• 401(k) retirement plan
• Financial Planning
• Learning & Development Budget
• Sabbatical Program
• Invest in Your People Fund