Grafana Labs is hiring a
Senior GTM Technical Enablement Manager

Summary

Grafana Labs is seeking a Senior GTM Technical Enablement Manager with Solutions Engineering background to guide enablement frameworks for SE and CX teams. The role involves strategic planning, content development, collaboration with technical SMEs, and driving efficient ramp times for new team members.

Requirements

• 3+ years of experience in a Solutions Engineering or similar role
• 3+ years of experience in a Technical Enablement focused role, preferably at a high-growth SaaS company with a technical offering
• Basic Technical proficiency, ideally with: Understanding of Observability, Understanding of Kubernetes, Programming experience (any language, favorite Go, JS)
• Knowledge of a curriculum development methodology
• Experience in designing enablement programs for highly technical Solutions Engineers on technical products
• Excellence in program and project management skills including: planning work, managing details, keeping multiple tasks/projects on track, working with cross functional stakeholders, and navigating ambiguity to deliver results
• Excellent facilitation and presentation skills across a range of learner tenures from individual contributor to senior leader
• Proven creative thinker that independently generates and executes on innovative ideas for how to engage learners
• Experience working remotely with an international team

Responsibilities

• Strategic planning & leadership for holistic GTM technical enablement frameworks and programs across GTM functions
• Engage, persuade, and build alliances with GTM key stakeholders involved in technical and skills development to identify and design enablement programs needed
• Successful design and development of role based training paths for both individual contributors and leaders
• Collaborating with technical SMEs to have content developed, delivered on-time and maintained
• Partner closely with Engineering teams to stay ahead of product releases, ensuring our teams are aware of how the changes impact their roles
• Drive efficient and rapid ramp times for new team members
• Track and measure the results of enablement programs and content, and regularly report results to key business stakeholders

Benefits

Equity, bonus (if applicable), and other benefits