Senior Inside Sales Consultant

Summary

Join our team at A Place for Mom as a Sales Advisor to help families find the right senior care solution by following up with referrals, guiding them through the decision-making process, and driving move-ins to customer communities.

Requirements

• Possesses a passion for a proactive outreach sales process via both outbound calling/texting/emailing families and communities, demonstrates empathy, excels in closing a sale, and acquires in-depth knowledge of the senior living industry
• Quickly establishes relationships over the phone to understand the needs of a family
• Manages the follow-up sales process including communication with families and customer communities as the family advances through the customer journey
• Understand customer community offerings, resident requirements, and their sales process
• A sales hunter and closer with 3-5 years of strong sales experience, proactive outreach, and closing skills with the ability to overcome objections in a consultative environment
• History of exceeding sales quota and performance results
• Ability to multitask; simultaneously talk on the phone and take notes on the computer
• Strong computer and typing skills necessary, including Word and Excel

Responsibilities

• Follow up with families who have already had initial conversations with A Place for Mom and been referred and/or toured communities to advise on next steps, with the goal of driving move-ins to our customer communities
• Help guide families to ultimately decide to move into a senior living community working with the families but also acting as the liaison between families in need and the communities or care providers
• The position is responsible for being an ongoing expert resource to families after they have been referred to an initial set of communities or home care providers

Benefits

• 401(k) plus match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off