Senior IT Administrator

Summary

Join CLARK, a leading insurtech company, as a Senior IT Admin and help transform our IT department into a hub for automation. You will administer cloud services, develop automation solutions, collaborate with stakeholders, manage IT projects, and provide expert technical support. This role requires 5+ years of experience in internal IT services, expertise in automation, and extensive experience managing SaaS platforms. We offer a hybrid work model, flexible hours, 30 days of holiday plus 2 impact days, exclusive discounts, complimentary drinks and snacks, and cultural initiatives.

Requirements

• 5+ years of experience in internal IT services
• Proven expertise in automation, with a track record of streamlining processes using scripting (Python, PowerShell, Bash, etc.) and/or iPaaS platforms with strong understanding of APIs
• Extensive experience managing SaaS platforms, digital workspaces, and cloud directory services (JumpCloud or other cloud directories, Google Workspace/Office 365, Atlassian Cloud, etc.)
• Experience in IT project management, including planning, execution, and delivery technical projects
• Good understanding of networking concepts and their practical applications in a corporate setting
• Familiarity with security best practices, including an understanding of compliance frameworks, access controls, and incident response guidelines
• Strong analytical abilities and effective communication
• Adaptable and resilient, capable of working in fast-paced, evolving environments
• Self-motivated and results-driven, able to work independently with minimal supervision
• Excellent English communication skills (written and spoken)

Responsibilities

• Administer and manage cloud services (Google Workspace, JumpCloud, Atlassian Cloud, etc.), ensuring security, compliance, and performance
• Develop and implement automation solutions to streamline IT/business processes using automation tools and platforms
• Collaborate with stakeholders to develop and implement tailored technical solutions that align with business needs
• Plan, design, and execute IT projects independently, ensuring efficient delivery
• Define, document, and maintain best practices, support procedures, and process documentation
• Provide expert technical support by diagnosing and resolving complex hardware, software, and infrastructure issues
• Proactively identify, analyze, and mitigate potential technical issues through data-driven insights and timely communication
• Mentor junior staff, fostering knowledge-sharing and technical growth
• Manage security configurations for cloud services and employee devices, ensuring compliance with industry standards
• Respond to security incidents, enforce security best practices, and maintain regulatory compliance

Preferred Qualifications

• Experience with Atlassian Forge and JavaScript
• German is a big plus

Benefits

• Hybrid working models and flexible hours
• 30 days of holiday plus 2 impact days
• Exclusive discounts
• Complimentary drinks, and snacks
• Cultural initiatives and team events