Senior Manager, Enterprise Partnerships

Summary

Join Rocket Travel by Agoda as a Senior Manager, Enterprise Partnerships and manage a key financial institution partnership. This role requires strategic relationship management, cross-functional collaboration, and driving mutual success. You will develop and execute partnership strategies, identify growth opportunities, and collaborate with internal teams. The ideal candidate possesses strong account management and negotiation skills, strategic thinking, and excellent communication. This position offers a competitive compensation package, including bonus and benefits, and a flexible work environment with a hybrid option in Chicago or NYC.

Requirements

• 7+ years of proven work experience in building effective client relationships via account management at a technology company, online travel company, financial services institution, or at an institution managing large Fortune 500 accounts
• Strong strategic thinking and problem-solving skills, with the ability to navigate ambiguity and drive results
• Solid relationship management and interpersonal skills, with the ability to influence and build trust with stakeholders
• Strong communication and presentation skills, with the ability to articulate complex ideas clearly and persuasively
• Curious, data driven and energized by fast-paced data-driven working environments
• Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines
• Willingness to travel up to 10-20% of the time for partner meetings and other business needs
• Bachelor's Degree in appropriate field of study or equivalent work experience
• Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and should be able to work the same daily working hours as our Chicago office

Responsibilities

• Serve as the primary relationship owner for one of our key financial institution partners, ensuring alignment with their business objectives and goals
• Support the development and execution of partnership strategies to drive growth, innovation, and long-term value for both organizations
• Act as a trusted advisor to the partner, providing insights and recommendations to strengthen the relationship
• Identify and support new opportunities to expand the partnership, including new product offerings, joint initiatives, and revenue-generating opportunities
• Collaborate with internal teams (e.g., product, marketing, legal, and operations) to deliver solutions that meet partner needs and align with organizational goals
• Monitor and analyze key performance metrics to assess the health of the partnership and identify areas for improvement
• Build and maintain strong relationships with key stakeholders within the partner organization
• Facilitate and lead regular business reviews, ensuring alignment on goals, performance, and strategic priorities
• Act as the internal advocate for the partner, ensuring their needs and priorities are effectively communicated and addressed
• Work closely with internal teams to ensure seamless execution of partnership initiatives and deliverables
• Provide insights to inform product development, marketing strategies, and operational improvements
• Serve as a subject matter expert on the financial institution partner, sharing insights and best practices across the organization
• Proactively identify and mitigate risks associated with the partnership, ensuring compliance with regulatory requirements and contractual obligations
• Address and resolve any issues or conflicts that may arise, maintaining a focus on long-term relationship health

Preferred Qualifications

Chicago hybrid (preferred)

Benefits

• Competitive compensation package, including bonus
• 401k with match
• Flexible vacation time
• Maternity and paternity benefits
• Health, and dental insurance
• Annual vacation stipend