Senior Manager, Enterprise Solutions Engineering

Summary

Join Smartsheet as a Sr. Manager, Solutions Engineering and lead a team of skilled Solution Engineers, playing a key role in technical sales. Partner with Sales and Solutions Engineering leadership to drive revenue growth and quota attainment. Collaborate with cross-functional teams, including Product, Customer Success, and Professional Services. Align team workloads, provide coaching and feedback, and foster a high-performance work environment. Contribute to organizational goals through OKR participation and program leadership. Provide technical leadership and product expertise. This remote role reports to the Director of Solutions Engineering.

Requirements

• 3+ years of experience as a Manager for a Solutions or Sales Engineering team, Solution Architect team, or related field in the SaaS and enterprise software industry
• 5+ years of pre-sales experience in SaaS or enterprise software
• Strong leadership skills, with a proven ability to hire, motivate, coach and develop a team of Solutions Engineers
• Experience collaborating cross-functionally
• Experience selling a multipurpose product applicable to multiple lines of business or industries
• Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems
• Strong technical skills and comfort working in ambiguous and high-pressure situations
• Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences
• Familiarity with project management methodologies and products
• Relentless curiosity and a commitment to excellence
• Willingness to travel up to 50% periodically based on customer and business need (LE)

Responsibilities

• Hire, coach, and manage Solutions Engineers and aspiring leaders while delivering on, and exceeding, all performance targets
• Partner with Sales Leadership to set and execute on strategy, speed up the sales cycle, increase conversion rates, and increase average deal size
• Collaborate with leadership across internal teams including Product, Customer Success, and Professional Services to identify gaps, opportunities, and successes for our teams and customers, with a focus to achieve quota goals
• Align and prioritize your team’s workloads and development opportunities, providing regular skill coaching and feedback
• Ensure the sustained high performance of your team by eliminating hurdles, fostering a secure work environment, and inspiring and mentoring team members to foster their personal growth
• Contribute to the organization's overall goals by participating in OKRs and leading programs that promote efficiency, capability, and collaboration
• Provide technical leadership and product expertise to the team and the larger sales organization

Preferred Qualifications

Bachelor's degree in technology or business is preferred, or equivalent work experience

Benefits

• HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Sick Time Off
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)