Postscript is hiring a
Senior Manager of Sales Operations

Summary

The job description is for a Sales Operations Manager role at Postscript, a fast-growing ecommerce marketing company. The ideal candidate will have 5+ years of experience in sales operations in the SaaS or E-commerce industry, with 1+ year of management consulting experience preferred. The role involves strategically building systems and processes to create best-in-class customer experiences, collaborating with various departments, tracking KPIs, and staying updated on industry trends. The position is 100% remote.

Requirements

• 5+ years of experience in sales operations in the SaaS or E-commerce industry
• High emotional intelligence
• Experience optimizing sales processes via process engineering, software and tools, such as Salesforce, Hubspot, Gong, and Outreach.io

Responsibilities

• Develop and execute large, complex projects to enhance the end-to-end sales journey, ensuring a seamless and positive experience for our customers
• Collaborate and execute cross-functionally with Product, Marketing, Finance, Support and other departments and teams to align sales objectives with our overall company goals
• Implement scalable processes and maintain sales systems/software to enhance operational efficiency, leveraging industry best practices and innovative technologies, ensuring consistent execution and continuous improvement
• Track, analyze, and report on relevant Key Performance Indicators (KPIs) and metrics, including renewals and upsell forecasts, to measure the success and impact of sales initiatives; provide regular updates to stakeholders, highlighting achievements and areas for improvement
• Deliver Sales Operation programs to impact key metrics, including: Pipeline Coverage, Sales Cycle Length, Win Rate, Average Deal Size, Stage Penetration, Pipeline Hygiene Score, Forecast Accuracy, Bookings, Customer Acquisition Cost
• Leveraging qualitative and quantitative insights, analyze and monitor performance against goals to provide transparency to stakeholders and influence both product roadmaps and go-to-market plans
• Consistently and proactively communicate, enable, and govern existing and new processes impacting sales organization, customers, and cross-functional partners (cs, product, marketing)

Preferred Qualifications

1+ year of management consulting experience

Benefits

• Salary range of USD $135,000-$160,000 base plus significant equity
• Flexible paid time off
• Health, dental, vision insurance