Senior Manager, Program Expansion

Summary

Join Airbnb.org as the Senior Manager, Program Expansion and launch the new Platform Access program, a marketplace for nonprofit housing needs. You will design and execute a strategic plan, build partnerships with nonprofits globally, and develop program policies and workflows. This role requires experience launching and scaling programs, familiarity with marketplace models, and understanding of nonprofit operations. The position is US-remote eligible with occasional office work. Compensation includes a base pay range of $200,000-$262,500 USD, bonus, equity, benefits, and Employee Travel Credits.

Requirements

• Proven experience launching and scaling a program, product, or business from concept to large-scale implementation
• Familiarity with marketplace models, ideally with a focus on connecting supply and demand in a scalable and sustainable way
• Understanding of nonprofit operations and funding models, with experience in collaborations within the social impact sector
• Experience in building partnerships with a technical solution
• Experience working with international stakeholders and navigating the complexities of global program implementation
• Experience scaling with technology, balancing growth, automation, and efficiency
• Exceptional communication and relationship-building skills
• Ability to translate program needs into technical requirements for platform enhancements
• Experience in business development, product management, or marketplace operations

Responsibilities

• Develop and execute a strategic plan to launch the Platform Access program, ensuring alignment with Airbnb.org’s mission and goals
• Design program policies, operational workflows, and technical requirements to support nonprofits in accessing discounted Airbnb.org stays
• Identify, engage, and onboard nonprofit organizations globally, focusing on high-impact partnerships that align with the program’s goals
• Develop enablement materials for nonprofits to onboard and understand the value and benefits of the program
• Create and implement strategies to scale the Platform Access program to thousands of nonprofits and millions of beneficiaries worldwide
• Define and analyze key metrics, monitor program performance, and iterate on strategies to drive exponential growth
• Work closely with other Airbnb.org teams, including operations, product, engineering, and legal to develop and enhance platform capabilities for nonprofit use
• Coordinate with Airbnb.org’s fundraising and communications teams to ensure consistent messaging and resource alignment
• Ensure program compliance with legal and financial regulations across global markets
• Serve as a thought leader, identifying innovative opportunities to enhance and grow the program and meet evolving nonprofit housing needs

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits