Senior Marketing Operations Analyst

Summary

Join StrongDM as a Senior Marketing Operations Analyst and contribute to a team committed to solving today’s security challenges. You will report to the Revenue Operations team, ensuring visibility into revenue-driving processes. This role involves owning StrongDM’s marketing tech stack, optimizing its performance, and collaborating with various teams. You will build and automate dashboards, manage processes, and troubleshoot operational issues. The ideal candidate possesses 5+ years of experience in marketing operations, expertise in marketing automation platforms, and strong analytical and communication skills. StrongDM offers a competitive salary, comprehensive benefits, and a collaborative work environment.

Requirements

• You’re hungry and understand the startup grind that comes with a fast-paced environment and ambiguity
• 5+ years of experience in a marketing operations or related role
• Experience implementing & managing Marketing Automation Platforms such as Marketo, or Hubspot
• Experience enhancing and optimizing current tools and future opportunities for technology
• Ability to function independently in a fast-paced environment with a high degree of accuracy and accountability
• Strong process management, analytical, problem-solving, and decision-making capabilities
• Stakeholder management skills, with exceptional oral and written communication skills
• Strong technical skills and analytical skills with a high proficiency in Microsoft Excel and Google Sheets required and having knowledge of Salesforce.com
• Collaborative and team-oriented attitude with strong attention to detail, organized and thorough, with a desire for continuous process improvements
• Experience using G-Suite (Gmail, Sheets, etc)

Responsibilities

• Own StrongDM’s marketing tech stack, including identifying new technologies to augment the experience of the GTM team, staying current on the latest technologies, and having a perspective on utilizing AI to drive standardization, attribution & insights
• Administration and optimization of StrongDM’s marketing tech stack platform to drive analytics, reporting, attribution, and process improvement
• Ensure scalable, compliant data architecture and integration across marketing platforms and CRM systems to support accurate lead records, multi-touch attribution, and holistic user journey tracking
• Build, automate, and deliver performance dashboards and reporting that uncover actionable insights, enable strategic decision-making, and align with evolving business and data needs
• Design, implement, and manage processes and initiatives to help drive efficiency, standardization & scale to the Marketing organization
• Troubleshoot operational issues as they surface; propose & implement changes to systems and processes to fix root causes
• Collaborate cross-functionally with Marketing, Sales, Product, and RevOps to generate data-driven insights, optimize lead quality and prioritization, and support demand-generation activities across the funnel
• Partner with counterparts across Revenue Operations to accelerate speed-to-lead and optimize lead prioritization
• Make strategic improvements on form strategy, lead capture, and lead routing
• Create and maintain documentation of key marketing operations processes

Benefits

• $140K-160K + equity salary packages
• Medical, dental, and vision insurance (free to employees and dependents)
• 401K, HSA, FSA, short/long-term disability coverage, life insurance
• 6 weeks of combined accrued vacation + sick time
• Volunteer days + standard holidays
• 24 weeks paid parental leave for everyone + 1 month transition time back + childcare stipend for first year
• Generous monthly and annual stipend for internet + home office
• Minimal travel required