Senior Operations Insights Manager

Summary

Join Rula as a Sr. Operations Insights Manager and contribute to the expansion of new mental healthcare verticals. You will be responsible for creating data assets to drive operational processes, analyzing data to identify problems, and reporting on vertical performance. This role requires strong analytical skills, proficiency in Python and SQL, and experience working with cross-functional stakeholders. We offer a 100% remote work environment, attractive pay and benefits, comprehensive health benefits, and generous time-off policies, among other perks. We are committed to diversity, equity, and inclusion, fostering a supportive and inclusive work environment.

Requirements

• 5+ years of analytics experience in area of operations and/or growth
• Proficiency with Python and SQL, and at least one data visualization tool (ex. Looker, Hex, Tableau, etc.)
• Experience delivering assets that are embedded into operational processes and workflows (ex. scripts)
• Demonstrated ability in partnering with non-technical cross-functional stakeholders to distill complex insights into structured and simplistic solutions

Responsibilities

• Deliver data assets that enable/drive operational processes
• Conduct analysis to diagnose core problems
• Deliver reporting that helps synthesize performance of the verticals

Preferred Qualifications

• Experience in fast-paced, high-growth startup environments
• Prior experience in healthcare industry
• Expertise being embedded in departmental functions (as opposed to working on centralized analytical teams)

Benefits

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments
• Attractive pay and benefits : Full transparency of pay ranges regardless of where you live in the United States
• Comprehensive health benefits : Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access : Start saving for your future
• Generous time-off policies : Including 2 company-wide shutdown weeks each year for self-care (for most employees)
• Paid parental leave : Available for all parents, including birthing, non-birthing, adopting, and fostering
• Employee Assistance Program (EAP) : Support for your mental and physical health
• New hire home office stipend : Set up your workspace for success
• Quarterly department stipend : Fund team-building activities or in-person gatherings
• Wellness events and lunch & learns : Explore a variety of engaging topics
• Community and employee resource groups : Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
• Discounted programs : Fetch, SmartSpend, Ladder, SoFi