Senior Product Analyst

Summary

Join Cleo, a fast-growing fintech company, as a Product Analyst in their EWA (Earned Wage Access) pillar. You will be responsible for conducting deep-dive analysis, influencing the product roadmap, defining success metrics, conducting A/B tests, building user segmentation models, and collaborating with Analytics Engineering. This role requires 5+ years of experience in quantitative analysis within a digital product environment, strong communication skills, experience with A/B testing, data analysis, and SQL. Cleo offers a competitive compensation package, a clear progression plan, flexibility, and a globally distributed team. Additional benefits include company-wide performance reviews, generous pay increases, equity top-ups, 25 days annual leave, a 6% employer-matched pension, private medical insurance, enhanced parental leave, a 1-month paid sabbatical after 4 years, regular socials, an OpenAI subscription, online mental health support, and a workplace nursery scheme.

Requirements

• 5+ years of experience doing quantitative analysis within a cross functional digital product environment
• A strong ability to communicate findings to non-technical stakeholders in a concise and engaging manner
• Experience conducting large scale A/B experiments and interpreting results to drive product and business decisions
• Ability to define new product metrics from complex, unstructured data
• Fluency with commercial data and key concepts around user value and profitability
• Knowledge of statistics (e.g. hypothesis testing, regressions)
• Excellent SQL skills
• Experience with data visualisation tools such as Tableau, Superset, Looker, Mode

Responsibilities

• Conduct deep-dive analysis of our EWA feature-set and commercial profit and loss metrics to understand user behaviour, and help us investigate opportunities to grow engagement and LTV
• Influence the roadmap of your team through presentation of data-based recommendations
• Define how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really matters, delving into the leading indicators of user behaviour
• Conduct regular A/B tests and causal analyses to determine the impact of product changes on success metrics
• Build models of user-segmentation, customer lifetime value etc
• Work with Analytics Engineering to prioritise data modelling needs in your area as well as directly contributing to our transformed data codebase

Preferred Qualifications

• Experience with data modelling/dbt is a nice-to-have, but not essential
• Fluency in Python and its application in data analysis is a nice-to-have, but not essential

Benefits

• A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles . You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com
• Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support
• Flexibility . We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
• Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love you to spend one day a week or more in our beautiful office. If you’re outside of London, we’ll encourage you to spend a couple of days with us a few times per year. And we’ll cover your travel costs, naturally
• Company-wide performance reviews every 6 months
• Generous pay increases for high-performing team members
• Equity top-ups for team members getting promoted
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
• 6% employer-matched pension in the UK
• Private Medical Insurance via Vitality, dental cover, and life assurance
• Enhanced parental leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Online mental health support via Spill
• Workplace Nursery Scheme