Senior Product Operations Manager

Summary

Join HackerOne as a Senior Product Operations Manager and play a pivotal role in enhancing product processes and driving company-wide initiatives. Collaborate extensively with cross-functional teams, including executive leadership, engineering, and marketing, to improve roadmapping, product releases, and internal communications. You will own critical company-wide initiatives and work to create product experiences users love. The ideal candidate possesses extensive experience in product operations or program management within a fast-growing software company, along with exceptional communication and cross-functional team leadership skills. This role requires working remotely within the US, with occasional travel.

Requirements

• 4+ years experience in Product Operations or Program Management at a fast-growing software company
• Track record of success delivering processes and frameworks that drive business results
• Possesses excellent oral and written communication skills, including communication with senior executives
• Experience working with Agile Software methodology
• Strong history working with product development and marketing teams (references will be requested)
• Able to support teams in both North American and European time zones
• Prior experience and success leading cross-functional teams remotely, occasional travel required
• Work remotely in the US

Responsibilities

• Identifies, proposes, and partners on strategic Product programs; works across the company to drive adoption and orchestration of various workstreams
• Ensure cross-company communication and alignment within the team and across all departments
• Orchestrate design processes to help create product experiences that users love
• Designs structure for department or company-wide presentations and take lead on agenda and cadence for any content prep meetings
• Monitor & analyze trends to provide the key insights that drive the performance of the team
• Partner with EPD & Data Science teams to develop a feature tracking process that scales with product development
• Actively engage with Marketing, Customer, and Hacker Success teams to ensure successful product launches and adoption
• Closely align with Engineering and Marketing leadership on Product wide initiatives
• Executes on the culture of a data driven organization, embrace the mindset of product iteration through analytical experiments and calculated risks
• Embraces diversity of team and ideas and is an active driver of positive culture

Benefits

Remote work