Senior Product Operations Manager

Summary

Join Invisible, a rapidly growing operations innovation company, as a Senior Product Operations Manager. You will play a key role in managing the entire product lifecycle, from initial feedback to launch. Collaborate with cross-functional teams, lead pilot initiatives, and develop operational standards. This role requires a Bachelor's degree, 3+ years of experience in operations, and strong project management skills. Invisible offers a competitive compensation package, including a base salary, bonus potential, equity participation, and remote work flexibility.

Requirements

• Bachelor’s degree in Business, Engineering, or a related field
• 3+ years of experience in an operations role, preferably in product operations, project management, or solutions engineering
• Proven track record in managing the execution of product lifecycles from concept to market launch
• Strong project management skills with the ability to manage multiple projects simultaneously
• Experience leading pilot programs and ensuring thorough UAT testing for product validation
• Excellent communication and collaboration skills, with experience working across cross-functional teams, including Product, Marketing, Engineering, and Client Success teams
• Proficiency in product management software and tools
• Experience managing Product Briefs and Product Requirements Documents (PRDs) or similar documentation
• Analytical mindset with the ability to interpret data and make data-driven decisions
• Detail-oriented with strong organizational skills
• Experience developing templates and operational processes to drive consistency and efficiency across teams

Responsibilities

• Oversee and streamline the entire product lifecycle, ensuring effective execution from initial feedback triage with commercial teams to final product launch
• Ensure product scoping meets all criteria for Product Briefs and Product Requirements Documents, integrating input from both commercial teams and product users
• Lead the scoping, management, and execution of pilot programs, working closely with PMs and client teams to rigorously test and validate new products before market launch
• Partner with the Director of Operations to develop and refine templates, standards, and best practices, driving consistency and operational excellence across the product development process
• Ensure thorough UAT is completed for all products and features, validating readiness before release to market
• Collaborate with key stakeholders across Product, Engineering, Marketing, and Client teams to ensure alignment and seamless execution of product strategies
• Identify opportunities to optimize product operations processes, improve cross-functional communication, and drive efficiency throughout the product lifecycle
• Support the development and maintenance of critical documentation, including Product Briefs, PRDs, and pilot testing reports, ensuring compliance with both internal standards and industry best practices

Benefits

• Remote work around the world on a schedule that suits their lifestyle
• Partner Pay Model is fully transparent and designed for co-ownership
• Equity plan participation
• Base salary: $145,000
• Base + Bonus Target: $205,000