Senior Program Lead

Summary

Join Airbnb's AirCover team and play a pivotal role in managing and growing its insurance partnerships. This position focuses on the Host Liability Insurance program, requiring collaboration with internal teams (actuaries, legal, operations, etc.) and external partners (insurance brokers and carriers). You will cultivate and expand relationships with existing partners, identify new growth opportunities, and optimize liability insurance programs. The role involves developing innovative products and processes, providing strategic advice to leadership, and navigating complex insurance relationships. This is a US-remote eligible position with occasional office work or offsite attendance.

Requirements

• 10+ years of experience in partnerships at an Insurer or Broker or equivalent experience managing insurance partnerships at a tech company
• Demonstrated history managing complex insurance relationships spanning either multiple lines or multiple geographies
• Extensive experience and comfort with liability insurance programs
• Willing to develop and introduce new products or ways of working to support wider business objectives
• Highly attentive to detail and obsessed with finding and sharing new ways to optimize the work our team does
• Experienced with providing strategic advice to leadership
• Comfortable working in a high ambiguity environment with a large amount of cross functional stakeholders

Responsibilities

• Cultivate and grow external relationships with existing partners while identifying new opportunities for growth
• Manage ongoing partnerships in a thoughtful manner that balances accountability and realism
• Skillfully navigate internal discussions around metrics and business performance
• Oversee and optimize liability insurance programs, ensuring comprehensive coverage and compliance
• Develop and introduce innovative products or processes aligned with broader business objectives
• Exhibit high attention to detail and proactively identify new ways to optimize team operations
• Translate strategic objectives into actionable tasks, defining clear success criteria for each
• Provide strategic advice to leadership on key market players, assessing strengths, weaknesses, and recommending optimal choices for Airbnb
• Thrive in high-ambiguity environments, collaborating effectively with numerous cross-functional stakeholders
• Assess and determine when a business relationship has reached its natural end point, acting decisively as needed

Preferred Qualifications

MBA or other advanced degree

Benefits

This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits