Senior Program Manager

Summary

Join bswift as a Senior Program Manager and play a pivotal role in merging product management and operations. Lead program initiatives aligned with the product roadmap, ensuring deliverables meet user needs and operational standards. Collaborate with product teams, engineers, and operations teams to drive cohesive program outcomes. Maintain a pulse on industry trends in benefits administration. Ensure transparent communication between technical teams, product teams, and business stakeholders. Regularly review and optimize program processes. This role requires a Bachelor's degree, 5+ years of experience in program management, and a strong inclination towards product-driven initiatives in benefits administration. bswift offers a comprehensive benefits package including health benefits, competitive compensation, remote work options, retirement savings plans, professional development opportunities, and a supportive culture.

Requirements

• Bachelor’s degree in a relevant field, with an emphasis on technology, product development, or operations
• Minimum of 5 years of experience in program management with a strong inclination towards product-driven initiatives in benefits administration or related platforms
• Proven ability to balance technical product development with operational considerations
• Analytical mindset with a focus on product and process optimization
• Strong communication skills, bridging the gap between product vision and program execution

Responsibilities

• Lead and execute program initiatives aligned with the product roadmap, ensuring deliverables meet user needs and operational standards
• Collaborate with product teams to translate product vision into actionable program strategies
• Oversee the streamlining of benefits administration processes, ensuring product enhancements align with operational goals
• Identify and implement process improvements to maximize efficiency and effectiveness
• Partner with product managers, engineers, and operations teams to drive cohesive program outcomes
• Facilitate communication and alignment across teams to achieve program objectives
• Maintain a pulse on industry trends in benefits administration to inform program direction and product strategy
• Leverage market insights to drive competitive advantage and innovation
• Ensure transparent communication between technical teams, product teams, and business stakeholders
• Translate product goals into program initiatives, ensuring stakeholder alignment
• Regularly review and optimize program processes, ensuring adaptability and alignment with evolving product and market needs
• Implement feedback loops to enhance program efficiency and effectiveness

Preferred Qualifications

• Experience with Agile methodologies and tools (e.g., Jira, Monday.com)
• Knowledge of industry trends in benefits administration and HR technology platforms
• Strong problem-solving abilities with a strategic and analytical mindset

Benefits

• Comprehensive Health Benefits : Access to health, dental, and vision plans to support your wellness and that of your family
• Competitive Compensation : A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles
• Remote first, Office friendly environment! No time to commute? No problem!
• Retirement Savings Plans : Options to help you plan for a secure financial future with employer-sponsored retirement savings programs
• Professional Development : Opportunities for career growth, including training and access to resources to support your career progression
• Supportive Culture : A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued
• Employee Wellbeing Initiatives : Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work