Senior Program Manager

Summary

Join Coalition as a Capacity Relationship Manager and help manage relationships with insurance and reinsurance partners. You will oversee day-to-day operations, ensure seamless communication and data sharing, manage audits, review contracts, and direct internal product development to support carrier partners. This role requires deep insurance and reinsurance experience and the ability to work independently in a fast-paced environment. Excellent communication and analytical skills are essential. Coalition offers competitive compensation, comprehensive benefits including 100% medical, dental, and vision coverage, flexible PTO, and a home office stipend.

Requirements

• Operational experience at an insurance carrier or MGA, or experience managing capacity relationships and operations at a reinsurance broker
• Excellent interpersonal and communication skills to formulate and articulate contractual, technical, financial, and operational needs with partners and internal teams
• Strong attention to detail and analytical skills
• Self-directed and self-motivated; excellent communicator and collaborator

Responsibilities

• Oversee day-to-day operations with Coalition’s insurance and reinsurance carrier partners
• Ensure seamless communication and data sharing with external carrier partners
• Manage annual audits with all carrier partners, and project manage implementation of any audit recommendations internally
• Review contract wording with carrier partners, and ensure compliance with carrier contracts and guidelines
• Direct internal product development needs to support carrier partners better
• Effectively collaborate and communicate carrier-driven needs and requirements with cross-functional teams (underwriting, claims, operations, product, engineering, etc.)

Benefits

• 100% medical, dental, and vision coverage
• Flexible PTO
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs like Headspace, Lumino, and more!
• Competitive compensation and opportunity for advancement