Remote Senior Program Manager

Summary

Join Nava, a consultancy and public benefit corporation, as a Program Manager to lead delivery and client engagement efforts on strategic contracts.

Requirements

• Must have experience with Custom Software or Cloud infrastructure programs/projects
• Experience working with or for state government agencies
• Experience with growing agile development teams and the challenges of managing a project at scale
• Ability to demonstrate experience leading projects with significant complexity, including managing milestones, dependencies, and integrations with significant risk, uncertainty or scale
• Experience using agile frameworks like scrum, kanban, or SAFe and familiarity with agile development practices such as continuous integration and continuous delivery
• You are an empathetic communicator and relationship builder – you take a service-oriented approach to supporting the program team and our clients
• Adaptable problem solving and ability to deal with multi-dimensional challenges involving many organizations, processes, cultures, and technologies
• You are highly organized and care deeply about building and growing a sustainable, culture-conscious business
• A strategic approach to delivery planning and contract management over the medium-term and long-term
• An iterative approach to execution that emphasizes rapid team progress
• Ability to maintain broader situational awareness beyond the immediate team
• Excellent written and verbal communication skills

Responsibilities

• Exceed the expectations of our government partners by cultivating strong, trusting relationships and maintaining high situational awareness at the agency level
• Proactively detect risks and work collaboratively with the delivery team and program stakeholders to effectively resolve them (issues can span delivery, process, culture, expectation setting, staffing, contract milestones, finances)
• Engage our clients on a continuing basis to ensure their needs are met or exceeded, understand their vision, collaboratively solve issues, and communicate our progress transparently
• Maintain awareness of the broader project landscape and potential for new opportunities and risks and grow your portfolio accordingly with surge contract line item numbers (CLINs), option years, and negotiations with prime contractors
• Collaborate across projects and across the organization to proactively anticipate and solve problems across delivery
• Support the creation of delivery environments built on mutual trust between government partners and our team
• Scale efforts through a team of project managers and other functional delivery leads
• Manage all the contracts and finances on within your portfolio in coordination with the finance team and coordinate necessary contract modifications
• Set and uphold standards for delivery excellence and client service
• Apply Nava's policies and guidance at the program level (E.g. utilization guidance)
• Participate in developing on and delivering company objectives and key results

Benefits

• Competitive benefits: We prioritize your well-being, offering highly competitive medical, dental, and vision benefits
• Generous time off: Enjoy 20 days of accrued PTO, 12 paid federal holidays, 5 floating holidays, and unlimited sick leave
• Annual discretionary bonus: Paid annually to eligible employees. When Nava does well, you do well
• Parental leave: Receive 16 weeks of fully paid parental leave and weekly meal deliveries during your leave
• Employee wellness program: Access our comprehensive Employee Wellness Program
• Virtual doctor visits: Enjoy zero copay virtual doctor visits through UHC
• Fertility support: Benefit from fertility support and treatment options
• Sabbatical leave: We offer a sabbatical leave program
• 401k contributions: We match 4% of your salary in 401k contributions
• Flexible work arrangements: We offer flexible work arrangements to suit your needs
• Home office setup: Receive assistance with your home office setup and a monthly phone allowance
• Utilities reimbursement: Get a monthly partial reimbursement for utilities (where applicable)
• Learning and development: Access our comprehensive learning and development program
• Tuition and Professional development budget: Receive a prorated annual tuition and professional development budget and a LinkedIn Learning license
• Equity stock options: Benefit from equity stock options
• Employee referral program: Participate in our employee referral program
• Commuter benefits: Enjoy commuter benefits
• Insurance coverage: Receive short and long-term disability insurance, as well as life and accidental death insurance