Senior Program Manager

Summary

Join Skillsoft as a Senior Program Manager and lead strategic initiatives and product roadmap deliverables. Reporting to the Director of Program Management, you will lead programs and projects, coordinate activities, and manage interdependencies across various teams. This highly visible role requires delivering SaaS and AI product offerings, enabling sales and service support, removing team impediments, and delivering metric-driven reports. You will champion continuous improvement, evangelize Agile values, and provide team support. The position also involves managing channel partner relationships. Skillsoft offers a fast-paced, Agile work environment.

Requirements

• Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree
• 5+ years’ experience with program management or 7+ years project management
• Experience delivering programs on schedule and with the expected business value
• Experience leading programs and projects using Agile (Scrum) software development, with multiple geographically dispersed engineering teams
• Experience with methodologies of scaling Agile, such as Scaled Agile Framework® (SAFe®) or Scrum at Scale™
• Ability to influence and manage cross-functional teams in a matrixed environment
• Experience assembling and managing cross-functional schedules and risk plans
• Possess excellent communication skills (verbal and written), with the ability to communicate at all levels including technical engineers and management
• Ability to focus on detail but understand how the work fits into the larger program
• Possess very strong initiative, with proven ability to execute with minimal direction

Responsibilities

• Lead programs and projects delivering SaaS and AI product offerings involving multiple Agile software development Scrum teams
• Lead cross-functional team efforts to enable the sales, service and support of software and content products
• Remove team impediments; manage risks and issues
• Deliver metric-driven status reports to leadership
• Champion continuous improvement, leading initiatives delivering efficiencies, particularly within Engineering
• Evangelize Agile values and principles, coaching teams on Agile culture and techniques
• Provide hiring, onboarding support to the team with ongoing expansion
• Manage channel partner relationships

Preferred Qualifications

• Experience in commercial software organization whose primary revenue streams are derived from software product development and sales
• Experience as Release Train Engineer for enterprise applications and preferably SAFe certified RTE
• Experience with Lean or Six Sigma process improvement techniques
• Experience with JIRA administration. JIRA Portfolio is a plus