Senior Program Manager

Summary

Join TechBiz Global as a Senior Program Manager to lead the implementation of an Identity Governance and Administration (IGA) Program. This hands-on, strategic role involves developing and executing a multi-year roadmap, transitioning the program to an agile approach using JIRA, managing stakeholder relationships, and reporting to leadership. You will oversee junior project managers, escalate issues, and prepare reports for executive stakeholders. The position requires strong program governance, organizational navigation, and agile transformation experience. Collaboration with cross-functional teams and GBS IT PMO leadership is essential. This is an exciting opportunity to grow within an innovative environment.

Requirements

• Proven experience as a Senior Program Manager, preferably in large, global organizations
• Ability to communicate effectively with senior leadership and navigate complex organizational structures
• Experience establishing program governance frameworks and reporting mechanisms in large IT initiatives
• Strong background in agile methodologies and hands-on experience with JIRA and agile metrics (e.g., burn-down charts)
• Excellent stakeholder engagement, reporting, and presentation skills
• Ability to manage multiple workstreams and lead supporting PMs

Responsibilities

• Lead the overall planning and execution of the IGA Program within Global IT Security
• Develop and maintain a comprehensive multi-year program roadmap
• Set up the appropriate program governance structures, tools, and reporting frameworks
• Drive agile transformation within the IGA program, including setting up burn-down charts and leveraging JIRA for sprint management and reporting
• Act as a strategic liaison between cross-functional leadership teams including HR, IT infrastructure, and GIS
• Oversee and mentor junior project managers supporting the program
• Escalate issues and risks promptly and proactively mitigate challenges
• Prepare and deliver high-quality leadership decks and weekly status reports for executive stakeholders
• Collaborate closely with the Director of GIS IAM to resolve issues, assess program impacts, and update IGA Steering Committee (SteerCo)
• Partner with GBS IT PMO leadership (VP level) to align on program structure and provide updates to executive forums, including MC and MDM

Preferred Qualifications

• Experience in cybersecurity and/or identity governance (IGA) is a strong plus, but not mandatory
• Strategic mindset with a hands-on approach
• Clear communicator and proactive problem solver
• Strong organizational awareness and political acumen