Senior Program Manager, GTM Operations

Summary

Join Bazaarvoice as a Senior Program Manager for Product GTM Operations and accelerate the launch of new products and features. You will work cross-functionally with Product Management, Engineering, Product Marketing, and Client Success teams. Responsibilities include running day-to-day programs, partnering with marketing and product managers, tracking launch cycles, evaluating product lifecycle activities, serving as a subject matter expert on program technology, maintaining documentation, and spearheading strategic initiatives. The ideal candidate possesses 3-5 years of experience in product, product marketing, or GTM program management, along with strong communication and problem-solving skills. Bazaarvoice offers a collaborative and inclusive work environment.

Requirements

• 3-5 years experience with Product, Product Marketing and/or GTM program management
• Knowledgeable in product lifecycle and Go-to-Market strategies
• Proven experience delivering high value programs that solve real business issues and drive growth
• Ability to communicate, build trust and drive results across a wide range of technical and non-technical stakeholders
• An uncanny ability to help break down complex problems into discrete, manageable work streams for you and other contributors
• Excellent process development and iteration skills
• An ability to determine and drive towards outcomes, not just deliverables
• Detail oriented with the ability to understand short and long term impact of decisions
• Open minded with the ability to pivot as necessary to ensure the best outcomes

Responsibilities

• Run day-to-day crossfunctional programs that support driving products and features through the Product Lifecycle
• Partner with Product Marketing and Product Managers to guide new SKUs and offers through the offer process
• Track and present on the quarterly GTM launch cycle including progress, blockers and successes
• Evaluate and experiment with activities at various stages of the Product Lifecycle to uncover areas of opportunity, efficiency and growth
• Serve as the SME on core program technology (Pendo, Fullstory etc) to help our Product and GTM teams drive new value
• Maintain high quality templates, best practices and documentation for our product lifecycle and GTM approach
• Spearhead strategic GTM initiatives owned by the Product organization

Preferred Qualifications

• Program Management certification
• Experience with coordinating new SKU development
• Experience with Pendo
• Experience with Fullstory
• Experience with data analysis